Senior Operations Leader, Healthcare (Remote)

Level Up Business Process Outsourcing Services OPC; Davao del Sur; Remote; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Telework / remote work arrangement

Annual salary increase

Annual performance bonus

Insurance coverage

HMO coverage for 2 dependents

Job summary

Level Up Talent Solutions is seeking a Lean-Pro Associate Director for Operations to lead senior-level operational priorities within a non-voice healthcare operations environment. You will guide cross-functional initiatives, manage change, and align service delivery with strategic goals.

The ideal candidate is an experienced operations leader with strong communication, discipline, and the ability to influence teams without direct authority.

Qualifications

• Excellent verbal and written communication skills.
• Strong ability to lead and influence others without direct authority.
• Strong change management skills.
• Experience managing cross-functional projects.
• Excellent time management, organizational, and prioritization skills.

Responsibilities

• Lead and support operational priorities across assigned business functions.
• Manage cross-functional projects and ensure alignment with business goals, timelines, and stakeholder expectations.
• Drive operational performance, process improvement, and service delivery standards.
• Support change management initiatives and help teams adapt to business or process changes.
• Balance multiple priorities while maintaining clear organization, follow-through, and execution discipline.
• Lead, guide, and influence teams or stakeholders, including situations where direct authority may not apply.
• Support succession planning, team development, and upskilling initiatives.
• Prepare operational updates, reports, and recommendations for leadership review.
• Ensure workstreams remain aligned with quality, productivity, compliance, and business expectations.

Skills

Communication skills

Influence without authority

Change management

Leadership

Time management

Education

Business-related degree

Tools

MS Office

Job description

Level Up Talent Solutions is seeking a Lean-Pro Associate Director for Operations to lead senior-level operational priorities within a non-voice healthcare operations environment. You will guide cross-functional initiatives, manage change, and align service delivery with strategic goals.

The ideal candidate is an experienced operations leader with strong communication, discipline, and the ability to influence teams without direct authority.