Senior O2C Leader: Drive Cash Flow & Process Excellence

Fresenius Medical Care; Metro Manila; Hybrid; PHP 1,500,000 - 2,100,000; Full time

Job summary

Fresenius Medical Care in Metro Manila seeks an experienced Order to Cash (O2C) Senior Manager to lead end-to-end O2C operations, including credit management, billing, collections, cash application, disputes, and customer master data. You will lead a team of O2C professionals and drive process improvements across the function.

You will partner with Finance, Sales, Credit, Customer Service and IT to resolve issues, monitor DSO and cash flow, and champion automation while ensuring SOX compliance

Qualifications

• 12–15 years of experience in Order to Cash or related finance function.
• At least 5 years in an O2C managerial role.
• Strong knowledge of O2C processes: collections, credit, invoicing, cash application.
• Proven track record leading teams and driving process improvements or migrations.
• Excellent leadership, stakeholder management, analytical and problem-solving skills.
• Proficiency in Excel; SAP experience is an advantage.
• Strong English communication; related certifications are a plus.

Responsibilities

• Lead end-to-end O2C operations including credit, billing, collections, cash application, disputes and customer master data.
• Coach, develop, and manage the O2C team to build a high-performing culture.
• Collaborate with Finance, Sales, Credit, Customer Service and IT to resolve issues and improve processes.
• Monitor key O2C metrics: DSO, aging, bad debt provisioning, collection effectiveness and cash application.
• Identify and drive process improvements, automation, and system migrations.
• Lead initiatives to shorten O2C cycle times and improve cash flow and accuracy.
• Ensure policy compliance, SOX requirements, and regulatory obligations.
• Communicate O2C performance, risks, and improvement plans to senior stakeholders.

Skills

Leadership

Stakeholder management

Analytical skills

Problem solving

Excel proficiency

Education

Bachelor's degree in Finance/Accounting/Commerce or related field

Tools

SAP

MS Excel

Job description

Fresenius Medical Care in Metro Manila seeks an experienced Order to Cash (O2C) Senior Manager to lead end-to-end O2C operations, including credit management, billing, collections, cash application, disputes, and customer master data. You will lead a team of O2C professionals and drive process improvements across the function.

You will partner with Finance, Sales, Credit, Customer Service and IT to resolve issues, monitor DSO and cash flow, and champion automation while ensuring SOX compliance