O2C Senior Manager: Cash Flow & Process Excellence

CH01 CHE Fresenius Medical Care (Schweiz) AG; Taguig; Hybrid; PHP 1,800,000 - 2,800,000; Full time

Job summary

CH01 CHE Fresenius Medical Care (Schweiz) AG in Bonifacio Global City, Manila is seeking an experienced Order to Cash Senior Manager to lead end-to-end O2C operations and drive process improvements. You will manage a team, collaborate with Finance, Sales, Credit, Customer Service and IT to optimize cash flow and customer experience.

The role requires 12–15 years in O2C with at least 5 years in a managerial capacity, strong English communication, and a track record of automation and system

Qualifications

• Bachelor’s degree in Finance, Accountancy, or Commerce.
• 12–15 years of experience in Order to Cash or related Finance function.
• At least 5 years in an O2C managerial role.
• Strong knowledge of O2C processes: collections, credit, invoicing, cash application.
• Experience leading teams and driving process improvements or system migrations.
• Proficiency in Microsoft Excel; SAP experience is advantageous.
• Strong English communication and stakeholder management skills.

Responsibilities

• Lead end-to-end O2C operations including credit management, billing, collections, cash application, disputes, and customer master data.
• Coach and develop the O2C team and foster a high-performing culture.
• Collaborate with Finance, Sales, Credit, Customer Service, and IT to resolve issues and improve processes.
• Monitor O2C metrics (DSO, aging, bad debt provisioning, collection effectiveness, cash application).
• Drive process improvements, automation, system migrations, and transition initiatives.
• Ensure compliance with SOX and applicable regulatory requirements.
• Communicate O2C performance, risks, and improvements to senior stakeholders.

Skills

O2C

Leadership

Credit management

Billing

Collections

Cash application

Process improvement

Automation

SAP

Microsoft Excel

Stakeholder management

English communication

Education

Bachelor's in Finance/Accountancy/Commerce

Tools

SAP

Microsoft Excel

MS Office

Job description

CH01 CHE Fresenius Medical Care (Schweiz) AG in Bonifacio Global City, Manila is seeking an experienced Order to Cash Senior Manager to lead end-to-end O2C operations and drive process improvements. You will manage a team, collaborate with Finance, Sales, Credit, Customer Service and IT to optimize cash flow and customer experience.

The role requires 12–15 years in O2C with at least 5 years in a managerial capacity, strong English communication, and a track record of automation and system