Senior Network Engineer — Cisco & ITIL Expert

r1rcm; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive Total Rewards Package

Target variable incentives

Medical Plan (HMO) from Day 1 of_emloy

Life insurance

Paid Time-Off Benefits

Sick Leave Conversion

Night Differential offered

Employee Referral Program

All Mandatory Statutory Benefits

Job summary

R1 RCM Inc. seeks an IT Infrastructure – Networking professional to ensure network performance and security in a healthcare setting. You will monitor, optimize, and troubleshoot complex Cisco-based networks, including switches and ISR routers, while coordinating with vendors for upgrades.

The role emphasizes ITIL-aligned operations, documentation, and continuous improvement to support growth, reliability, and patient care improvements across the organization.

Qualifications

• Hands-on experience with Cisco Network switches 9300/9500/6800 and routers ISR 4K.
• Proven knowledge of ITIL framework and service management processes.
• LAN and WAN technologies including routing and security components.

Responsibilities

• Responsible for performance of technical support projects or tasks per contract and guidelines.
• Monitor, reconfigure and optimize network hardware for performance and scalability.
• Troubleshoot networking problems independently and investigate root causes.
• Evaluate network performance issues and address availability, utilization, throughput, latency.
• Maintain network performance with monitoring, tuning, and escalation to vendors as needed.
• Develop network access, monitoring, control and documentation to secure the network.
• Upgrade network by working with vendors to test and install enhancements.
• Contribute to achievement of organizational goals by taking ownership of new requests.

Skills

Cisco switches 9300

Cisco switches 9500

Cisco switches 6800

ISR 4k routers

ITIL framework

LAN/WAN technologies

Routing & Switching

Firewall

VPN

Job description

R1 RCM Inc. seeks an IT Infrastructure – Networking professional to ensure network performance and security in a healthcare setting. You will monitor, optimize, and troubleshoot complex Cisco-based networks, including switches and ISR routers, while coordinating with vendors for upgrades.

The role emphasizes ITIL-aligned operations, documentation, and continuous improvement to support growth, reliability, and patient care improvements across the organization.