Senior Network Administrator & Automation Lead

Intelligent Technical Solutions; Philippines; Remote; PHP 1,435,000 - 1,719,000; Full time

Benefits offered by this job

Health Plans/HMO

Life Insurance

PTO 15 days

Night Shift Bonus

Training & Certification

Company holidays

Job summary

Intelligent Technical Solutions is seeking a senior Network and Systems Administrator to lead proactive monitoring, automation, and high-quality service delivery. You will drive incident reduction, mentor technicians, and maintain robust documentation.

The role requires five+ years in IT support or admin, expertise with Windows Server, VMware/Hyper-V, Microsoft 365, VPNs and firewalls, plus scripting in PowerShell, Python, or Bash. This is a full-time remote position based in the Philippines.

Qualifications

• Minimum of five years of experience in IT support, systems administration, or a related technical role.

Responsibilities

• Design, implement, and refine processes for handling proactive service alerts (patching, disk space, antivirus, hardware/software alerts).
• Serve as a Tier 3 escalation point for technicians, engineers, and operational teams.
• Develop and maintain automation scripts and tools to reduce manual workloads.
• Create and maintain SOPs, knowledge base entries, and technical guidelines.
• Review closed tickets for resolution accuracy, documentation quality, and customer satisfaction.
• Partner with service managers and operations leaders to align technical initiatives with business objectives.

Skills

Technical leadership

Tier 3 escalation

Windows Server admin

Networking & VPNs

VMware/Hyper-V

Microsoft 365 admin

Documentation

Problem solving

Mentoring

Scripting automation

Tools

PowerShell

Python

Bash

ConnectWise PSA

RMM platforms

Job description

Intelligent Technical Solutions is seeking a senior Network and Systems Administrator to lead proactive monitoring, automation, and high-quality service delivery. You will drive incident reduction, mentor technicians, and maintain robust documentation.

The role requires five+ years in IT support or admin, expertise with Windows Server, VMware/Hyper-V, Microsoft 365, VPNs and firewalls, plus scripting in PowerShell, Python, or Bash. This is a full-time remote position based in the Philippines.