Remote Network Administrator – IT & Networking Expert

Itsasap; Philippines; Remote; PHP 1,211,000 - 1,558,000; Full time

Benefits offered by this job

Life Insurance

Flexible Benefit Reimbursement

Paid Time Off

Maternity/Paternity Leave

Paid US Holiday

Night Shift Bonus

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certification

Job summary

Intelligent Technical Solutions is seeking a Network Administrator to provide remote IT support, troubleshoot across Windows and Mac environments, and manage M365/Azure and virtualization platforms. You will handle server, firewall, VPN, and network issues while offering exceptional customer service.

You will participate in on-call rotations, work full-time, and align with Pacific Time business hours with potential after-hours shifts.

Qualifications

• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2016 through 2025.
• Experience with VMWare and Hyper V Virtualization.
• Experience supporting M365 and Azure.
• Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
• Minimum of five years experience in IT Support or a similar role.
• Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
• Advanced understanding of managing, and troubleshooting networks.
• Advanced understanding of virtualized environments.
• Experience with Managed Service Providers (MSPs) is highly desirable.
• Active Network Certifications are preferred.

Responsibilities

• Resolve technical issues with little or no assistance, including workstation OS, printer, and line-of-business app problems.
• Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
• Provide remote IT support and hands-on troubleshooting to maintain high standards of IT service.

Skills

Windows OS troubleshooting

Mac OS troubleshooting

Server 2016-2025

VMware

Hyper-V

M365 & Azure

Firewall & VPN

Network troubleshooting

MSP experience

Network certifications

Tools

VMware

Hyper-V

Microsoft 365

Azure

Job description

Intelligent Technical Solutions is seeking a Network Administrator to provide remote IT support, troubleshoot across Windows and Mac environments, and manage M365/Azure and virtualization platforms. You will handle server, firewall, VPN, and network issues while offering exceptional customer service.

You will participate in on-call rotations, work full-time, and align with Pacific Time business hours with potential after-hours shifts.