Senior MSP Engineer: Cloud, Hybrid IT & Security

Scalable Os Corp.; Metro Manila; Remote; PHP 900,000 - 1,200,000; Full time

Job summary

Scalable Os Corp. is seeking an experienced IT professional to deliver advanced Level 3 support for small to mid-size businesses. You will work with Level 1/2 engineers to resolve escalations, mentor peers, and maintain secure, high-performing IT environments across on-premises and cloud technologies.

The role emphasizes Microsoft 365, Azure, Intune, Autopilot, AVD/WVD, and hybrid infrastructure, including migrations and upgrades. Strong networking and MSP tooling experience are essential.

Qualifications

• 7–10 years IT experience with MSP background.
• Minimum 3 years MSP experience.
• Minimum 3 years Microsoft 365 / Azure experience.
• Hands-on IT infrastructure management across servers, networks, storage and cloud.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, Exchange/Exchange Online, Intune, Autopilot, SharePoint, AVD/WVD and hybrid environments.
• 3–5 years of designing and supporting Microsoft 365 and Azure environments.
• Experience with Hyper-V virtualization.
• Solid networking knowledge: VPN, LAN/WAN, Wi-Fi, VLANs, network security.
• Experience with common MSP tooling: RMM, PSA, monitoring and backup/BDR platforms.

Responsibilities

• Provide advanced Level 3 technical support and troubleshoot complex hardware, software, server, network, and cloud-related issues.
• Collaborate with Level 1 and Level 2 engineers on escalated issues, providing mentorship and knowledge sharing.
• Monitor and proactively maintain client IT infrastructure to ensure availability, performance, and security.
• Manage Windows Servers, Active Directory, Microsoft 365, Azure, networks, firewalls, BDR appliances, storage, and related infrastructure.
• Design, scope, implement, and support Microsoft 365, Azure, Intune, Autopilot, and Azure Virtual Desktop solutions.
• Support on-premises, cloud, and hybrid environments, including migrations, upgrades, and deployments.
• Perform server, network, and cloud migrations and technology upgrades.
• Conduct root cause analysis and develop long-term solutions for recurring issues.
• Perform patch management, configuration changes, security updates, backups, and proactive maintenance.
• Troubleshoot and support VPN, LAN/WAN, Wi-Fi, VLAN, and network security environments.

Skills

MSP experience

Microsoft 365 / Azure

Windows Server

Active Directory

Azure Virtual Desktop

Intune / Autopilot

Networking

Cloud migrations

VPN / LAN/WAN security

RMM/PSA platforms

Tools

Hyper-V

RMM tools

PSA tools

Backup/BDR platforms

Job description

Scalable Os Corp. is seeking an experienced IT professional to deliver advanced Level 3 support for small to mid-size businesses. You will work with Level 1/2 engineers to resolve escalations, mentor peers, and maintain secure, high-performing IT environments across on-premises and cloud technologies.

The role emphasizes Microsoft 365, Azure, Intune, Autopilot, AVD/WVD, and hybrid infrastructure, including migrations and upgrades. Strong networking and MSP tooling experience are essential.