Senior Manager, Talent Acquisition - Volume Hiring (Clark/ Onsite)

The Institute for Performance and Learning; Mabalacat; Hybrid; CAD 20,000 - 34,000; Full time

Job summary

Sutherland is seeking Senior Managers to lead recruiting and hiring, ensuring a smooth candidate experience and timely fill rates. The role emphasizes collaboration with internal teams and external vendors, while driving process efficiencies across hiring initiatives.

Ideal candidates bring 3–5 years of recruitment leadership and 5+ years in high‑volume BPO recruitment, with strong communication and a proactive mindset to support the team and stakeholders.

Qualifications

• 3–5 years recruitment leadership experience.
• 5+ years volume recruitment experience in a BPO setting.
• Strong time management with multiple schedules.
• Proactive in building trust and professional rapport with employees and teams.
• Excellent verbal and written communication skills.

Responsibilities

• Set the path to success: lead recruiting and hiring efforts for a positive candidate experience.
• Drive productivity of recruiters and ensure fill rate and on‑time hiring for requirements.
• Strengthen relationships with internal and external stakeholders to improve processes.
• Ensure 100% compliance for background checks and pre‑employment requirements.
• Collaborate with service delivery, procurement, HR, and vendors on hiring initiatives.

Skills

Recruitment leadership

Volume recruiting

Time management

Team-player

Communication skills

Job description

Company Description

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market‑leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

Job Description

*For Pooling Purposes*

Senior Managers in this role get to:

• Set the path to success: Spearhead the direction for recruiting and hiring efforts to ensure a positive and smooth experience for candidates and or new hires.
• Drive productivity of Recruiters and ensure 100% fill rate and on time hiring for all requirements.
• Strengthen relationships: Partner with different internal and external stakeholders to deliver the right candidate flow and quality, work on improving process efficiencies, to ultimately create value for the business as an enabling team.
• Support the team: Ensure 100% compliance for the completion of background checks and other pre‑employment requirements. Ensure compliance to internal and external processes.
• Collaborate with internal and external partners such as service delivery, procurement, HR, and vendors on project and initiatives related to delivering on hiring needs.

Our most successful candidates will have:

• At least 3 to 5 years recruitment leadership experience.
• At least 5 years volume recruitment experience in a BPO setting.
• Proficiency to efficiently manage time and keep track of multiple schedules, meetings and initiatives
• Ability to be pro‑active in developing trust and professional rapport with employees and team members work as a team-player
• Strong verbal and written communication skills be able to communicate in a clear, constructive and professional manner
• Excellent verbal and written communication skills

Additional Information

Interestedcandidatesmust be willing to work onsite in Clark, Pampanga.