Senior Manager, L&A Process Excellence

DXC Technology; Taguig; On-site; PHP 1,116,000 - 1,674,000; Full time

Benefits offered by this job

Health Insurance (HMO)

Life Insurance

Vacation and sick leave

Expanded maternity and paternity leave

Company-sponsored training

Retirement program

Job summary

DXC Technology in Taguig is hiring a Senior Manager for Business Process Transactions to enhance operational efficiency and oversee daily operations. The candidate should have 15+ years of experience, including 8 years in Life & Annuities, and a Bachelor's degree. Responsibilities include leading process improvements, supervising teams, and collaborating with cross-functional units. Benefits include health insurance, vacation leave, and professional development opportunities.

Qualifications

• Minimum 8 years in Life & Annuities and 15+ years in BPS call center.
• Proven experience in business process transactions.
• Relevant certifications such as Six Sigma or PMP are a plus.

Responsibilities

• Lead process improvement initiatives and manage daily operations.
• Collaborate with teams to enhance and streamline business processes.
• Supervise and mentor a team of managers and analysts.

Skills

Business process management

Risk management

Insurance technology platforms

Leadership and mentorship

Call center experience

Continuous learner

Education

Bachelor's degree in relevant field

Advanced degree a plus

Job description

DXC Technology in Taguig is hiring a Senior Manager for Business Process Transactions to enhance operational efficiency and oversee daily operations. The candidate should have 15+ years of experience, including 8 years in Life & Annuities, and a Bachelor's degree. Responsibilities include leading process improvements, supervising teams, and collaborating with cross-functional units. Benefits include health insurance, vacation leave, and professional development opportunities.