Operations Manager, Process Excellence & Analytics

DXC Technology Inc.; Taguig; Hybrid; PHP 2,400,000 - 4,200,000; Full time

Job summary

DXC Technology Inc. in Manila seeks an experienced operations leader to manage day-to-day business process transactions and teams in Manila.

You will guide a group of senior analysts and analysts, collaborate with senior management, and drive process improvements to boost productivity and quality. This role emphasizes data-driven decisions, budgeting input, and resource allocation, with a focus on quality and compliance.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years in industry with at least 3 years in a similar role.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• Continuous learner staying current with industry knowledge and technology.

Responsibilities

• Manage day-to-day business process transactions and teams, ensuring efficient and compliant operations.
• Implement process improvements to drive productivity and quality enhancements.
• Provide guidance and support to a team of senior analysts and analysts.
• Collaborate with senior management to develop and execute process-related strategies.
• Monitor performance metrics and key indicators to make data-driven decisions.
• Contribute to budgets and resource allocation.
• Prepare and present performance reports to senior management.
• Ensure that the team meets quality and compliance standards.

Skills

Business Process Management

Process Optimization

Data-driven decision making

Continuous learner

Education

Bachelor's degree or equivalent

Advanced degree a plus

Job description

DXC Technology Inc. in Manila seeks an experienced operations leader to manage day-to-day business process transactions and teams in Manila.

You will guide a group of senior analysts and analysts, collaborate with senior management, and drive process improvements to boost productivity and quality. This role emphasizes data-driven decisions, budgeting input, and resource allocation, with a focus on quality and compliance.