Senior Manager, Life & Annuities Process Optimization

DXC Technology Inc.; Taguig; On-site; PHP 4,209,260 - 5,411,906; Full time

Benefits offered by this job

Health Insurance (HMO)

Life Insurance

15 - 20 Days’ Vacation

Expanded maternity leave

Company-sponsored trainings

SMART First Working Arrangements

Job summary

DXC Technology Inc. is seeking a Senior Manager - Business Process Transactions located in Taguig, Philippines. The ideal candidate will possess over 15 years of experience in business process outsourcing, specifically within the Life & Annuities domain. Critical responsibilities include process improvement, operational oversight, and team leadership. The position comes with comprehensive benefits including health insurance, generous leave policies, and employee training programs. Join a dynamic team focused on efficiency and performance.

Qualifications

• Minimum 8 years of experience in L&A and overall 15+ years in the BPS call center space.
• Proven experience in business process transactions.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Lead process improvement initiatives and manage daily operations.
• Collaborate with cross-functional teams to enhance and streamline business processes.
• Participate in budget planning and resource allocation.

Skills

Life & Annuities domain expertise

Problem solving

Risk management

Business process management

Team leadership

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Tools

Insurance technology platforms

Automation tools

Job description

DXC Technology Inc. is seeking a Senior Manager - Business Process Transactions located in Taguig, Philippines. The ideal candidate will possess over 15 years of experience in business process outsourcing, specifically within the Life & Annuities domain. Critical responsibilities include process improvement, operational oversight, and team leadership. The position comes with comprehensive benefits including health insurance, generous leave policies, and employee training programs. Join a dynamic team focused on efficiency and performance.