Senior Loyalty Marketing Lead

Melco Resorts & Entertainment; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Melco Resorts & Entertainment, City of Dreams Manila, seeks a Senior Host for Loyalty Marketing to develop and implement loyalty initiatives. The role coordinates activities to attract patrons, supports events on-site, and updates market research. Strong English, customer service, and marketing skills are essential.

The candidate will assist with program documentation, data compilation, and monitoring of promotional campaigns, working across shifts in a fast-paced resort environment.

Qualifications

• Bachelor's degree or higher in Marketing or related field.
• 1+ year experience in gaming or hospitality marketing is preferred.
• Excellent communication and organizational abilities.

Responsibilities

• Assist in day-to-day resort promotional activities and events to drive visitation.
• Prepare program documentation (creative briefs, legal documents, proposals, reports).
• Compile post-promotion data for evaluation.
• Have full understanding of promotional details; handle internal and external inquiries.
• Maintain professional, friendly interactions with internal and external parties.
• Conduct market research; obtain market intelligence for management.
• Monitor programs to ensure procedures and policies are followed.

Skills

Communication skills

Customer service

Organizational skills

Time management

Data archiving

English fluency

Microsoft Office

Discretion

Education

Marketing degree

Job description

Melco Resorts & Entertainment, City of Dreams Manila, seeks a Senior Host for Loyalty Marketing to develop and implement loyalty initiatives. The role coordinates activities to attract patrons, supports events on-site, and updates market research. Strong English, customer service, and marketing skills are essential.

The candidate will assist with program documentation, data compilation, and monitoring of promotional campaigns, working across shifts in a fast-paced resort environment.