Senior VIP Host & Business Development

Melco Resorts & Entertainment Limited; Manila; On-site; PHP 480,000 - 760,000; Full time

Job summary

Melco Resorts & Entertainment Limited in City of Dreams Manila seeks a Senior Host, Business Development to drive VIP relations, develop premium players, and deliver personalized service on the gaming floor.

You will grow loyalty, cross-sell casino products and resort facilities, coordinate events, maintain guest data, and meet targets while upholding confidentiality and a high standard of guest experience.

Qualifications

• Experience in VIP or premium player services.
• Excellent interpersonal and English communication skills.
• Background in sales or customer service within a casino or hospitality environment.
• Degree or higher in Business Administration or Marketing is advantageous.

Responsibilities

• Locate, identify, and develop new/existing premium players.
• Cultivate relationships with existing players to increase loyalty.
• Provide proactive, personalized service at designated casino areas to ensure guest satisfaction.
• Cross-sell casino products, promotions, and resort facilities.

Skills

VIP Services

English Communication

Sales

Customer Service

Education

Business Administration or Marketing degree

Job description

Melco Resorts & Entertainment Limited in City of Dreams Manila seeks a Senior Host, Business Development to drive VIP relations, develop premium players, and deliver personalized service on the gaming floor.

You will grow loyalty, cross-sell casino products and resort facilities, coordinate events, maintain guest data, and meet targets while upholding confidentiality and a high standard of guest experience.