Senior Logistics Coordinator, B2B & E-Commerce Ops

Awesome OS, Inc.; Davao City; On-site; PHP 520,000 - 900,000; Full time

Job summary

Awesome CX by Transcom in Davao City is seeking a Senior Logistics Coordinator to join our operations team. You will serve as a dedicated extension of the U.S.-based Operations group, handling order management, fulfillment, and shipment coordination with internal and external partners.

The ideal candidate has 3+ years in logistics or retail/e-commerce fulfillment, strong English communication, and hands-on experience with ERP systems and 3PL coordination.

Qualifications

• 3+ years of relevant experience in order management, logistics coordination, customer operations, supply chain, or retail/e-commerce fulfillment
• Strong written, spoken, and reading proficiency in English
• Strong attention to detail; ability to reconcile operational data and deadlines
• Proficiency with Excel or Google Sheets and basic data reconciliations
• Experience with ERP or order-management platforms

Responsibilities

• Monitor and process incoming B2B orders through EDI, retailer portals, and internal systems
• Coordinate with Sales, Operations, Finance, brokers, and 3PL to support allocation and delivery
• Track orders, investigate late shipments and shortages, and maintain records
• Prepare shipment documentation and support inbound replenishment via Amazon Seller Central (FBA) and TikTok Shop (FBT)

Skills

Order management

Logistics coordination

Customer operations

Supply chain

Retail/e-commerce fulfillment

Tools

ERP

Order management systems

Warehouse management

Job description

Awesome CX by Transcom in Davao City is seeking a Senior Logistics Coordinator to join our operations team. You will serve as a dedicated extension of the U.S.-based Operations group, handling order management, fulfillment, and shipment coordination with internal and external partners.

The ideal candidate has 3+ years in logistics or retail/e-commerce fulfillment, strong English communication, and hands-on experience with ERP systems and 3PL coordination.