Senior Loans & Trade Operations Manager

Metrobank; Cauayan; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Metrobank is seeking a seasoned Loans Operations professional to ensure timely servicing of loans and trade transactions for IBS customers, coordinating with Operating units and BSP regulations. The role includes supervising the Account Service Associate team and maintaining proper documentation and compliance.

The candidate should bring 5+ years in Loans Operations Processing, a background in commercial loans or trade transactions, and strong client-facing stakeholder management with excellent

Qualifications

• Preferably a graduate of a Business or Finance course.
• At least 5 years of experience in Loans Operations Processing.
• Background in Commercial Loans and/or Trade Transactions Processing is an advantage.
• Must have a solid background in client or customer-facing roles and stakeholder management.
• Effective communication, presentation, and negotiation skills.

Responsibilities

• Provides servicing of all loans and trade transactions to IBS customers, in coordination with other Operating units and in accordance with the Bank’s existing policies and BSP regulations.
• Supervises the Account Service Associate/s (ASA) and ensures timely and proper booking of all loans and trade transactions and adherence to the Bank policies and BSP regulations.
• Ensures proper documentation and checks that any deviation approval for all loans and trade transactions has been obtained by the RM from the proper credit approving authorities prior to endorsing the transaction processing
• Assists in handling of transaction-related customer complaints and recommend solutions
• Monitors and ensures timely submission of BIR 2306 and 2307, that there are zero A/Rs and A/Ps, and no Technical Past Dues
• Performs other related functions that may be assigned from time to time.

Skills

Client service

Stakeholder management

Communication skills

Education

Business or Finance degree

Job description

Metrobank is seeking a seasoned Loans Operations professional to ensure timely servicing of loans and trade transactions for IBS customers, coordinating with Operating units and BSP regulations. The role includes supervising the Account Service Associate team and maintaining proper documentation and compliance.

The candidate should bring 5+ years in Loans Operations Processing, a background in commercial loans or trade transactions, and strong client-facing stakeholder management with excellent