Senior L&D Training Operations Specialist

Willis Towers Watson; Manila; On-site; PHP 240,000 - 480,000; Full time

Job summary

Willis Towers Watson is seeking a Senior Training Administrator to support Learning and Development programmes across Outsourcing NNA. The role focuses on learner enrollment and experience management, working with the Global Talent Development team to provide administrative support for current and future training programs.

The role involves coordinating logistics, creating enrollment links in the LMS, releasing pre-training mailers, monitoring enrollment, sending invites, and updating training

Qualifications

• 3+ years experience in Training Administrator or similar role/experience
• Strong attention to detail and highly analytical
• Strong organizational and time-management skills
• Proficient in MS Office primarily PowerPoint and Excel; Intermediate to Advanced level
• Excellent interpersonal and communication skills (written and verbal)
• Ability to work collaboratively and have a self-starter attitude
• Highly trainable, especially in using the learning management system (Oracle Learning Cloud)

Responsibilities

• Manage training logistics and learner experience across programs
• Use Oracle Learning Cloud to create classes and enrollment links
• Create and release pre-training mailers
• Monitor new hire enrollment and enrollment status
• Send training invites and reminders
• Coordinate logistics for food, venue, and training materials
• Update training materials and course content
• Provide on-the-day support for trainer and participants
• Consolidate evaluation feedback and release post-course mailers
• Maintain training calendar, participation trackers, and issue logs
• Generate reports on training activities, completion rates and impact
• Maintain attendance records and colleague progress
• Assist with updating TCT sites

Skills

Attention to detail

Organizational skills

Time-management

Interpersonal skills

Written and verbal communication

Self-starter

Collaborative

Learning management systems

Tools

MS Office (PowerPoint, Excel)

Oracle Learning Cloud

Job description

Willis Towers Watson is seeking a Senior Training Administrator to support Learning and Development programmes across Outsourcing NNA. The role focuses on learner enrollment and experience management, working with the Global Talent Development team to provide administrative support for current and future training programs.

The role involves coordinating logistics, creating enrollment links in the LMS, releasing pre-training mailers, monitoring enrollment, sending invites, and updating training