Senior Training Administrator

Willis Towers Watson; Manila; On-site; PHP 240,000 - 480,000; Full time

Job summary

Willis Towers Watson is seeking a Senior Training Administrator to support Learning and Development programmes across Outsourcing NNA. The role focuses on learner enrollment and experience management, working with the Global Talent Development team to provide administrative support for current and future training programs.

The role involves coordinating logistics, creating enrollment links in the LMS, releasing pre-training mailers, monitoring enrollment, sending invites, and updating training

Qualifications

• 3+ years experience in Training Administrator or similar role/experience
• Strong attention to detail and highly analytical
• Strong organizational and time-management skills
• Proficient in MS Office primarily PowerPoint and Excel; Intermediate to Advanced level
• Excellent interpersonal and communication skills (written and verbal)
• Ability to work collaboratively and have a self-starter attitude
• Highly trainable, especially in using the learning management system (Oracle Learning Cloud)

Responsibilities

• Manage training logistics and learner experience across programs
• Use Oracle Learning Cloud to create classes and enrollment links
• Create and release pre-training mailers
• Monitor new hire enrollment and enrollment status
• Send training invites and reminders
• Coordinate logistics for food, venue, and training materials
• Update training materials and course content
• Provide on-the-day support for trainer and participants
• Consolidate evaluation feedback and release post-course mailers
• Maintain training calendar, participation trackers, and issue logs
• Generate reports on training activities, completion rates and impact
• Maintain attendance records and colleague progress
• Assist with updating TCT sites

Skills

Attention to detail

Organizational skills

Time-management

Interpersonal skills

Written and verbal communication

Self-starter

Collaborative

Learning management systems

Tools

MS Office (PowerPoint, Excel)

Oracle Learning Cloud

Job description

TheSenior Training Administratorwill directly support the Learning and Developmentprogrammesacross Outsourcing NNA.Reporting to theLead Learning & Development Specialist,the role will concentrate on learner enrollment and experience management.

The training administrator will workclosely with all members of the Global Talent Development team andwilllbe responsible forproviding support and administrativeassistancefor all aspects of current and future training programs.

The Role

The L&D training administrator will be mainly responsible for all training logistical preparation and learner experience management. Support will include the following activities:

• Use the organization’s learning management system (Oracle Learning Cloud) to create classes and enrollment links
• Create and release approved L&D pre-training mailers
• Manage and monitor new hire enrollment and update of enrollment status
• Send-out training programme, invites and reminders
• Manage logistical preparation on food, venue, and training materials (as applicable)
• Update training material and training course content when required

Actual Training Activities

• Provide on-the-day support for the trainer/facilitator and participants

Post-Training Activities

• Consolidate results of the evaluation/feedback forms
• Create and release approved L&D post-course mailers

Report Management

• Update and manage training calendar, participation and budget trackers, and issue logs
• Generate reports on training activities, completion rates and impact
• Maintain accurate record of attendance, performance and colleague progress
• Assist with updating TCT sites

The Requirements

• (3+) years experience as a Training Administrator or similar role/experience
• Strong attention to detail and highly analytical
• Strong organizational and time-management skills
• Proficient in MS Office primarily in Powerpoint, Excel; Intermediate to Advanced level
• Excellent interpersonal and communicationskills(written and verbal)
• Ability to work collaboratively and has a self-starter attitude
• Highly trainable, especiallyin usingthelearning management system (Oracle Learning Cloud)

WTW is an Equal Opportunity Employer