Senior Jamf Pro Engineer for Enterprise macOS Deployments

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work setup

Graveyard/on-call shifts

Job summary

Hammerjack Pty Ltd is seeking a Senior MAC Engineer (JAMF Pro) to lead advanced macOS deployment configurations and enterprise support. You will troubleshoot Jamf Pro, manage macOS deployment infrastructure, and ensure rapid response to outages across a global enterprise.

The role requires 4+ years of macOS experience, Jamf expertise, change management, and strong communication. Hybrid work options in the Philippines with on-call rotation are included.

Qualifications

• 4+ years macOS knowledge.
• 4+ years managing deployments.
• 3+ years change management.
• 3+ years shell experience.
• 4+ years of Jamf experience or Jamf 300 Certification.
• 1+ ServiceNow or equivalent ticketing system experience.
• 5+ years of related technical support experience.
• 1+ years Apple Enterprise Technologies.
• LDAP/Active Directory Experience.
• ITIL Knowledge.
• AWS Experience (preferred).
• Jamf Cloud Experience.
• Apple Certification.
• BS Computer Science or Equivalent experience (preferred).
• Networking/Firewall/NAT Experience.
• Ability to work in a 24x7 on-call after hour rotation environment.
• Good understanding of change management.

Responsibilities

• Support macOS deployment technologies to a worldwide enterprise.
• Jamf Pro configuration, troubleshooting, and maintenance.
• Infrastructure management for macOS deployments.
• Provide rapid response to Mac system issues and outages.
• Provide Tier III support to Level II and Field Teams.
• Troubleshoot macOS Deployment failures.
• Basic LAN/WAN troubleshooting.
• Develop and troubleshoot Bash s
• Implement Mac system delivery security policies.
• Perform advanced troubleshooting of Mac systems with cross-functional teams to research, develop, and implement enterprise wide solutions.
• Perform other related duties as assigned.
• Provide support for critical systems, perform scheduled maintenance, and deployments in a 24x7 operations environment as required.
• Produce technical and operational documentation.

Skills

macOS knowledge

deployment management

change management

shell scripting

Jamf experience

ServiceNow

technical support

Apple enterprise tech

LDAP/AD

ITIL

AWS

Jamf Cloud

Apple certification

CS degree preferred

Networking

24x7 on-call

Education

BS in CS or equiv

Job description

Hammerjack Pty Ltd is seeking a Senior MAC Engineer (JAMF Pro) to lead advanced macOS deployment configurations and enterprise support. You will troubleshoot Jamf Pro, manage macOS deployment infrastructure, and ensure rapid response to outages across a global enterprise.

The role requires 4+ years of macOS experience, Jamf expertise, change management, and strong communication. Hybrid work options in the Philippines with on-call rotation are included.