Senior Jamf Pro Engineer

Hammerjack Pty Ltd; Philippines; On-site; PHP 4,083,000 - 5,653,000; Full time

Job summary

Avensys is seeking a Senior Jamf Pro Engineer to lead Macintosh enterprise deployment projects and provide advanced troubleshooting for macOS systems. The ideal candidate will manage Jamf configurations, security policy implementation, and cross-team collaboration in a fast-paced global environment.

Responsibilities include supporting macOS deployment technologies, scripting, and delivering enterprise-wide solutions with Tier III support.

Qualifications

• 4+ years macOS knowledge.

Responsibilities

• Support macOS deployment technologies for a worldwide enterprise.
• Jamf Pro configuration, troubleshooting, and maintenance.
• Infrastructure management for macOS deployments.
• Provide rapid response to Mac system issues and outages.
• Provide Tier III support to Level II and Field Teams.
• Troubleshoot macOS Deployment failures.
• Develop and troubleshoot Bash scripts.
• Implement Mac system delivery security policies.
• Perform advanced troubleshooting of Mac systems with cross-functional teams to research, develop, and implement enterprise wide solutions.
• Produce technical and operational documentation.

Skills

macOS

Jamf Pro

Shell scripting

Change management

ITIL

ServiceNow

Apple Enterprise Tech

Networking

On-call rotation

Education

BS Computer Science or Equivalent (preferred)

Tools

Jamf Pro

Jamf Cloud

Bash

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Senior Mac Administrator

Job Description

The Senior Jamf Pro Engineer is responsible for project support and advanced troubleshooting of Macintosh enterprise system deployments. They should have advanced skills in Macintosh enterprise configuration and maintenance. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.

Responsibilities and Duties:

• Support macOS deployment technologies to a worldwide enterprise
• Jamf Pro configuration, troubleshooting, and maintenance
• Infrastructure management for macOS deployments
• Provide rapid response to Mac system issues and outages
• Provide Tier III support to Level II and Field Teams
• Troubleshoot macOS Deployment failures.
• Basic LAN/WAN troubleshooting
• Develop and troubleshoot Bash Scripts
• Implement Mac system delivery security policies
• Perform advanced troubleshooting of Mac systems with cross-functional teams to research, develop, and implement enterprise wide solutions
• Perform other related duties as assigned
• Provide support for critical systems, perform scheduled maintenance, and deployments in a 24x7 operations environment as required
• Produce technical and operational documentation

Qualifications:

• 4+ years macOS Knowledge
• 4+ years Managing deployments
• 3+ years Change Management
• 3+ years shell script experience
• 4+ years of Jamf experience or Jamf 300 Certification
• 1+ Service Now or equivalent ticketing system experience
• 5+ years of related technical support experience.
• 1+ years Apple Enterprise Technologies
• LDAP/Active Directory Experience
• ITIL Knowledge
• AWS Experience (preferred)
• Jamf Cloud ExperienceApple Certification
• BS Computer Science or Equivalent experience (preferred)
• Networking/Firewall/NAT Experience
• Ability to work in a 24x7 on-call after hour rotation environment
• Good understanding of change management