Senior IT Systems Engineer: Networking & Service Ops

INFOSYS BPM LIMITED Philippine Branch; Mabalacat; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

INFOSYS BPM LIMITED Philippine Branch in Clark, Pampanga is seeking a Sr. Systems Engineer to join IT Services Support and Operations.

You will act as a key contact, resolve first-level incidents and service requests, and help maintain the availability and reliability of IT services. You will support network architecture, perform system upgrades, backups, and drive service-improvement initiatives while coordinating with asset-management.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 3–5 years of IT experience with networking focus.
• CCNA certification required; expired CCNA allowed with training.
• Willingness to work US shifts onsite in Clark, Pampanga.

Responsibilities

• Serve as the first point of contact for IT Services Support and Operations teams.
• Provide first-level incident and service request resolution.
• Support network architecture, system upgrades, and backup activities.
• Maintain service continuity and monitor IT services.
• Develop and support network diagrams and architecture.

Skills

Networking experience

Incident Management

Network diagrams

Education

CCNA Certification

Tools

Cisco devices

Job description

INFOSYS BPM LIMITED Philippine Branch in Clark, Pampanga is seeking a Sr. Systems Engineer to join IT Services Support and Operations.

You will act as a key contact, resolve first-level incidents and service requests, and help maintain the availability and reliability of IT services. You will support network architecture, perform system upgrades, backups, and drive service-improvement initiatives while coordinating with asset-management.