Sr. Systems Engineer (Clark Pampanga) | Onsite

TASQ; Philippines; On-site; PHP 400,000 - 680,000; Full time

Benefits offered by this job

HMO for employee

2 dependents coverage

Quarterly bonus

Night differential

Leave entitlement

Job summary

TASQ in the Philippines is seeking an experienced Network Engineer to support IT services onsite at Clark Pampanga. You will manage network systems, switches, routers, and Cisco devices, ensuring high availability and incident resolution in a US-shift environment.

The role requires CCNA certification, 3–5 years IT experience and at least 3 years of networking experience, with a readiness for shifting schedules and an immediate start preferred.

Qualifications

• Bachelor’s degree in computer science, IT, Engineering, or a related field.
• 3–5 years IT experience and at least 3 years networking experience.
• Extensive experience in computer network systems, database administration, and system management.
• Solid understanding of switches, routers, and Cisco devices.
• Proficient in reading and creating network diagrams.
• Cisco CCNA certification required; if expired, relevant Cisco training and work experience.
• Willing to work in shifting schedules; onsite at Clark Pampanga (US shifts).
• Immediate start preferred.

Responsibilities

• Serve as the first point of contact for IT Services Support and Operations teams.
• Provide first-level incident and service request resolution, monitor availability and continuity of IT services.
• Coordinate with IT Asset Management and Audit teams to improve customer satisfaction.
• Implement technology migration and system upgrade plans for service-specific needs.
• Perform routine backup activities and ensure redundancy of power, systems, and networks.
• Ensure adherence to IT service continuity processes and assist with escalated issues.
• Maintain and enhance system availability through proactive monitoring and adjustments.
• Assist in the development of network diagrams and support network architecture as necessary.

Skills

Networking experience

Reading network diagrams

Incident management (nice to have)

Education

Bachelor’s degree in computer science, IT, Engineering, or related field

Tools

Cisco devices

Network diagrams tools

Job description

Work Setup: Onsite (Clark Pampanga)

Work Schedule: US Shifts

Qualifications:

• Bachelor’s degree in computer science, IT, Engineering, or a related field
• Minimum of 3 to 5 years of experience in IT and 3 years of networking experience
• Preferably with extensive experience in computer network systems, database administration, and system management
• Solid understanding and hands-on experience with switches, routers, and Cisco devices
• Proficient in reading and creating network diagrams
• Experience in Incident Management is a plus
• Cisco Certified Network Associate (CCNA) certification required
• If CCNA has expired, candidates must have relevant Cisco training and work experience.
• Must be amenable to working in shifting schedules
• Must be able to work onsite at Clark Pampanga US shifts
• Immediate start preferred

Key Responsibilities:

• Serve as the first point of contact for IT Services Support and Operations teams
• Provide first-level incident and service request resolution, monitor availability and continuity of IT services
• Coordinate with IT Asset Management and Audit teams to implement actions aimed at improving customer satisfaction
• Implement technology migration and system upgrade plans for service-specific needs
• Perform routine backup activities and ensure the redundancy of power, systems, and networks
• Ensure adherence to IT service continuity processes and assist with troubleshooting escalated issues
• Maintain and enhance system availability through proactive monitoring and adjustments
• Assist in the development of network diagrams and support network architecture as necessary

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus Outstanding career development opportunities
• 15% Night Differential
• 24 Leaves Annually