Customer Support Specialist – Entry Level

Miranda HR; Pasig; On-site; PHP 223,000 - 335,000; Full time

Job summary

A customer service provider in Pasig is looking for an entry-level representative to handle incoming calls, respond to inquiries, and resolve issues efficiently. The ideal candidate should have a High School Diploma, strong problem-solving skills, and proficiency in English. Collaboration with team members is essential to enhance service delivery and ensure customer satisfaction. If you are a team player with excellent interpersonal skills, this opportunity may be for you.

Qualifications

• 0–2 years of experience, entry-level position, no experience required.
• Basic technical skills and familiarity with call center operations are a plus.

Responsibilities

• Handle incoming calls and respond to customer inquiries efficiently.
• Provide excellent customer service and support to ensure customer satisfaction.
• Resolve customer issues and complaints through effective problem-solving techniques.
• Document call details and customer information accurately in the system.
• Collaborate with team members to enhance service delivery and performance.

Skills

Proficient in English

Customer service expertise

Strong problem-solving abilities

Team player

Excellent people and organizational skills

Education

High School Diploma or equivalent

Job description

A customer service provider in Pasig is looking for an entry-level representative to handle incoming calls, respond to inquiries, and resolve issues efficiently. The ideal candidate should have a High School Diploma, strong problem-solving skills, and proficiency in English. Collaboration with team members is essential to enhance service delivery and ensure customer satisfaction. If you are a team player with excellent interpersonal skills, this opportunity may be for you.