Senior I2C Collections & Dispute Analyst – Cash Flow Focus

Johnson & Johnson Co.; Pateros; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Johnson & Johnson in Taguig, Philippines, seeks a Collections & Dispute Management Analyst (PG24) to own end-to-end customer collections and dispute management within the Invoice-to-Cash process in Global Services Finance. You will engage with key accounts, monitor KPIs, and support cross-functional teams to optimize cash flow and resolution outcomes.

Ideal candidates have 2–4 years in I2C, strong English communication, and SAP knowledge.

Formación

• Education: minimum bachelor’s degree; professional certifications (CPA, CMA, MBA) preferred.
• 2-4 years of relevant work experience in Finance/Accounts Receivable or related field.
• Experience in end-to-end Invoice to Cash processes and dispute management is required.

Responsabilidades

• Manage end-to-end collections and open receivables with proactive follow-ups and dispute resolution.
• Drive cash flow and reduce Days Sales Outstanding (DSO) through customer engagement.
• Monitor KPIs against SLAs and perform AR forecasting and trend analyses.
• Own end-to-end dispute management for key accounts and provide SME guidance.
• Collaborate with Customer Service, Sales, Supply Chain, and Finance teams.

Conocimientos

Customer engagement

Negotiation

Analytical thinking

Problem solving

End-to-end I2C process

Educación

Bachelor’s degree in Accounting/Finance

CPA

CMA

MBA

Herramientas

SAP systems

Descripción del empleo

Johnson & Johnson in Taguig, Philippines, seeks a Collections & Dispute Management Analyst (PG24) to own end-to-end customer collections and dispute management within the Invoice-to-Cash process in Global Services Finance. You will engage with key accounts, monitor KPIs, and support cross-functional teams to optimize cash flow and resolution outcomes.

Ideal candidates have 2–4 years in I2C, strong English communication, and SAP knowledge.