The Senior Human Resource Associate is responsible for overseeing and delivering a broad range of HR functions with increased ownership, strategic input, and cross-functional collaboration. Building on foundational HR operations, this role drives employee engagement, retention strategies, compensation benchmarking, payroll support, and process optimization. The position plays a key role in enhancing employee experience, ensuring compliance, and providing data-driven insights to improve HR programs. The Senior HR Associate partners with leadership to strengthen organizational effectiveness, support workforce planning, and continuously improve HR systems and policies.
Job Responsibilities:
1. Employee Engagement & Retention Strategy
- Lead the design and execution of employee engagement programs aligned with organizational goals.
- Analyze engagement data, surveys, and attrition trends; recommend and implement retention initiatives.
- Partner with managers to strengthen employee experience, morale, and culture-building initiatives.
- Monitor and report key engagement and retention metrics.
- Conduct market benchmarking studies for roles, compensation, and benefits to ensure competitiveness.
- Provide insights and recommendations to leadership on salary structures, pay adjustments, and retention risks.
- Support compensation reviews, merit cycles, and internal equity analysis.
- Maintain benchmarking data and prepare executive-ready reports.
3. Payroll Administration & Support
- Oversee and validate payroll inputs, including attendance, leaves, adjustments, and benefits before processing.
- Coordinate with finance or payroll providers to ensure timely and accurate payroll processing.
- Handle payroll-related inquiries, discrepancies, and audits.
- Ensure compliance with local labor laws, tax regulations, and statutory contributions.
4. Onboarding, Offboarding & Employee Lifecycle Management
- Enhance onboarding programs to improve new hire integration and early retention.
- Oversee end-to-end offboarding processes, including exit data analysis to identify attrition drivers.
- Ensure accurate documentation and compliance throughout the employee lifecycle.
5. Benefits & HR Program Management
- Manage and optimize HMO and benefits programs; assess utilization and recommend improvements.
- Serve as escalation point for employee concerns related to benefits and HR policies.
- Coordinate with vendors to improve service delivery and employee satisfaction.
6. Compliance, Documentation & Audit
- Ensure adherence to labor laws, company policies, and HR best practices.
- Lead HR audits and maintain accurate, secure employee records.
- Update HR policies and documentation as needed to reflect regulatory changes.
7. Data Management, Reporting & Analytics
- Track and analyze HR metrics such as turnover, engagement, absenteeism, and payroll-related data.
- Generate reports and dashboards to support leadership decision-making.
- Identify process gaps and recommend data-driven improvements.
8. Process Improvement & HR Operations
- Lead initiatives to improve HR workflows, systems, and efficiency.
- Recommend automation and system enhancements (HRIS, payroll tools, reporting systems).
9. Employee Relations & Advisory
- Provide guidance to employees and managers on HR policies, employee relations issues, and conflict resolution.
- Support investigations and resolution of employee concerns with professionalism and confidentiality.
- Act as a trusted HR partner to assigned departments.
Job Qualifications:
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
- 4–6 years of progressive HR experience, with exposure to compensation, payroll, and employee relations. (Elevated from Level 1 experience)
- Payroll processing or coordination
- Employee engagement and retention program implementation
- Strong understanding of labor laws and HR compliance requirements.
- Experience using HRIS, payroll systems, and reporting tools.