Senior HR Services Center Administrator (Employee Experience)

McDermott International, Ltd; Makati; On-site; PHP 400,000 - 640,000; Full time

Job summary

McDermott International, Ltd is seeking a Senior HR Services Center Administrator in Metro Manila to provide specialized HR services with limited supervision and to support the HR team. You will handle HR transactions using PeopleSoft, Taleo, and JD Edwards, answer queries via emails, phones, and ESS, and maintain confidentiality while improving processes.

A minimum 2 years HR/administrative experience and a BS in HR/Business Admin are required.

Qualifications

• Minimum 2 years of HR/administrative experience.
• BS in HR/Business Admin or related field preferred.
• Experience with HR/payroll systems and advanced Excel skills.

Responsibilities

• Provide service to employees and managers with supervision.
• Process HR transactions and ensure documentation.
• Monitor transactions for compliance and escalate exceptions.
• Identify process improvements
• Handle employment verification requests
• Respond to employee/manager inquiries via multiple channels
• Collaborate with team to achieve goals
• Maintain confidentiality and professionalism

Skills

HR/Administrative experience

Advanced Excel (VLOOKUP, PivotTables)

Education

BS in HR/Business Admin or related field

Tools

PeopleSoft

Taleo

JD Edwards

Job description

Job Overview:

The Senior HR Services Center Adm has developed specialized HR Services Center-specific skills through job-related training and considerable on-the-job experience. They can provide support to their team with a limited degree of supervision. The Senior HR Services Center Adm can be an informal resource for colleagues with less experience. The Senior HR Services Center Adm is skilled in various processes, procedures, and systems.

Job Description

Job Overview:

The Senior HR Services Center Adm has developed specialized HR Services Center-specific skills through job-related training and considerable on-the-job experience. They can provide support to their team with a limited degree of supervision. The Senior HR Services Center Adm can be an informal resource for colleagues with less experience. The Senior HR Services Center Adm is skilled in various processes, procedures, and systems.

Responsibilities

KeyTasks and Responsibilities:

• Provide excellent service to the employee, manager, and other HR members providing redirection and educational opportunities to increase customer knowledge while resolving the current situation
• Validate and processes HR transactions using knowledge of the system and provide documentation and tools
• Monitor HR transactions for adherence to defined processes and denies or escalate exceptions
• Identify process and procedure improvement opportunities
• Process employment verification requests
• Research, resolve, and respond to the employee, manager, and other HR member queries via different support channels (emails, phones, and ESS)
• Work well with others as a team player to achieve team goals
• Accountable for individual results and impact on the team
• Maintain a high degree of confidentiality, integrity, and professionalism
  
  

Qualifications

EssentialQualifications and Education:

• Minimum 2 years of relevant HR/Administrative experience
• BS in Human Resources/Business Admin or related field preferred or equivalent experience
• Experience using HR/Payroll Systems (PeopleSoft, Taleo, JD Edwards)
• Knowledge and experience using more advanced excel functions, including VLOOKUP’s and PivotTables