Senior HR Operations Analyst: Hire to Retire

CITADEL Pacific Ltd.; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

CITADEL Pacific Ltd. in the Philippines seeks a Hire to Retire Senior Analyst to independently manage an assigned portfolio and deliver accurate HR services. You will focus on employee experience, HR data accuracy, and timely service delivery across operations.

The role requires 2+ years in HR operations, with emphasis on privacy, data controls, and process improvement. SHRM-CP or equivalent is preferred; on-site work in Metro Manila region is expected.

Qualifications

• Bachelor's degree in HR, Psychology, Business Admin, IS, or related field.
• At least 2 years of HR operations experience including independent processing.
• Experience in hire to retire or related HR operations preferred.
• SHRM-CP or equivalent credential advisable; Lean Six Sigma Yellow Belt optional.

Responsibilities

• Manage employee lifecycle administration and HR master data updates.
• Perform leave administration, access coordination, records management and data privacy.
• Conduct reconciliation, exception analysis, and SLA execution and monitoring.

Skills

HR operations

HRIS

Leave administration

Records management

Data privacy

SLA monitoring

Stakeholder management

Process improvement

Root-cause analysis

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS systems

Job description

CITADEL Pacific Ltd. in the Philippines seeks a Hire to Retire Senior Analyst to independently manage an assigned portfolio and deliver accurate HR services. You will focus on employee experience, HR data accuracy, and timely service delivery across operations.

The role requires 2+ years in HR operations, with emphasis on privacy, data controls, and process improvement. SHRM-CP or equivalent is preferred; on-site work in Metro Manila region is expected.