Senior HR Manager Labor Relations And Employee Engagement

Chroma Hospitality, Inc.; Manila; Presencial; PHP 1.300.000 - 2.100.000; Jornada completa

Descripción de la vacante

Chroma Hospitality, Inc. is seeking a senior Employee Relations leader to oversee labor relations and employee engagement initiatives.

The role focuses on promoting a positive workplace culture, ensuring compliance with labor laws, and fostering productive relationships across employees, management, and labor organizations. The ideal candidate will have extensive experience in grievance handling, disciplinary actions, and union negotiations, with strong communication and investigative skills.

Formación

• Bachelor's degree in Human Resources, Psychology, Business Administration, Industrial Relations, or related field.
• 15+ years progressive HR or employee relations experience with exposure to labor relations and engagement functions.
• Strong knowledge of local labor laws, regulations, and union processes.
• Excellent communication, negotiation, and conflict-resolution skills.
• Discretion and fairness in handling sensitive matters.
• Strong organizational, analytical, and problem-solving abilities.
• Leadership or supervisory experience is advantageous.

Responsabilidades

• Oversee employee relations programs, promoting a positive workplace culture and compliance with labor laws.
• Advise management on employee issues in line with policies and regulatory requirements.
• Coordinate labor-management meetings, union consultations, and collective bargaining negotiations.
• Maintain relationships with union reps, employees, and management for open communication.
• Conduct investigations on complaints, misconduct, or violations with fairness and documentation.
• Monitor labor law updates to ensure statutory compliance, including DOLE mandates.
• Develop and implement employee engagement programs to boost morale and well-being.
• Conduct surveys to assess morale and workplace satisfaction; analyze engagement data.
• Partner with HRBPs and leaders to design diversity and inclusion initiatives; organize engagement activities.
• Prepare reports on employee relations trends, grievances, attrition, and engagement outcomes.
• Recommend policy updates and preventive strategies to reduce conflicts.

Conocimientos

Conflict resolution

Labor law knowledge

Stakeholder management

Employee engagement

Investigation & case management

Communication skills

Negotiation

Change management

Educación

Bachelor's degree in HR / related field

Descripción del empleo

Job Description:

Position Overview
The role is responsible for managing and overseeing employee relations programs, with a focus on promoting a positive workplace culture, ensuring compliance with labor laws, and fostering productive relationships between employees, management, and labor organizations. This role balances both labor relationsincluding grievance handling, disciplinary actions, and union negotiations and employee engagement, by implementing programs that drive morale, retention, and a healthy work environment.

Key Responsibilities

Employee & Labor Relations

• Serve as the primary point of contact for employee relations matters, including grievance management, conflict resolution, and disciplinary cases.
• Support and advise management in handling employee issues in compliance with company policies, labor laws, and regulatory requirements.
• Coordinate and participate in labor-management meetings, union consultations, and collective bargaining negotiations.
• Maintain strong relationships with union representatives, employees, and management to ensure open communication and effective resolution of workplace concerns.
• Conduct investigations on employee complaints, misconduct, or workplace violations, ensuring fairness, consistency, and documentation.
• Monitor labor law updates and ensure company compliance with statutory requirements, including DOLE mandates.

Employee Engagement & Culture

• Develop and implement employee engagement programs that foster collaboration, recognition, and employee well-being.
• Conduct regular surveys and feedback mechanisms to assess employee morale and workplace satisfaction.
• Partner with HRBPsand the business leaders to design initiatives that promote diversity, inclusion, and a positive employee experience.
• Organize employee relations activities, team-building events, and wellness programs to strengthen organizational culture.
• Track and analyze engagement data to identify trends and recommend improvements in policies, programs, and leadership practices.

Reporting

• Prepare reports and provide insights to HR leadership on employee relations trends, grievances, attrition, and engagement outcomes.
• Recommend policy updates, process improvements, and preventive strategies to reduce workplace conflicts.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Industrial Relations, or a related field.

• At least 15 years of progressive HR or employee relations experience, with exposure to labor relations and employee engagement functions.
• Strong knowledge of local labor laws, regulations, and union processes.
• Excellent communication, negotiation, and conflict resolution skills.
• Proven ability to handle sensitive matters with discretion and fairness.
• Strong organizational, analytical, and problem-solving abilities.
• Leadership or supervisory experience is an advantage.

Key Competencies

• Conflict Resolution & Negotiation
• Labor Law & Compliance Knowledge
• Stakeholder Management
• Employee Engagement Strategy
• Investigation & Case Management
• Communication & Influencing Skills
• Change Management

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Requirements: