- Join a hyper‑growth market & strategic industry position
- Company undergoing massive product expansion & transformation
About Our Client
A fast‑growing fintech platform that builds the financial infrastructure powering the country's digital economy. The organization provides a comprehensive financial operating system for businesses enabling merchants to scale efficiently in a rapidly digitizing market.
Job Description
- Collaborate with the Commercial team and senior leaders to develop data‑driven sales strategies aligned with company goals, industry dynamics, and emerging market opportunities.
- Craft compelling sales pitches, presentations, and proposals tailored to the unique needs, challenges, and pain points of prospective clients.
- Build and nurture strong relationships with merchant partners and potential clients, ensuring a seamless customer experience by addressing inquiries, resolving issues promptly, and understanding their evolving business objectives.
- Act as the primary point of contact for assigned merchant partners, conducting regular check‑ins and business reviews to assess satisfaction, identify upsell/cross‑sell opportunities, and gather insights to support product or service improvements.
- Identify and qualify new business opportunities by researching industry trends, monitoring competitive activity, and staying updated on market developments.
- Manage and grow a healthy sales pipeline, meeting or exceeding targets through disciplined tracking, proactive follow‑ups, and strategies that accelerate deal conversion and revenue expansion.
- Develop and maintain strategic account plans for key clients, outlining clear objectives, action steps, and timelines to drive long‑term success and achieve revenue targets.
The Successful Applicant
- Demonstrate strong documentation and tracking skills using tools such as Excel, Word, and internal platforms (e.g., ClickUp, HubSpot, Slack).
- Provide excellent support in a client‑facing capacity, backed by at least one (2-5) years of relevant experience.
- Communicate effectively with internal teams and external stakeholders, including coordinating with senior‑level merchant or client representatives.
- Apply a solid understanding of payment processes or similarly complex operational domains to support merchants and internal teams.
- Thrive in a fast‑paced, high‑pressure environment involving multiple stakeholders, maintaining professionalism and delivering consistently high‑quality output.
What's on Offer
- Meaningful career growth - Opportunities to develop new skills, take on broader responsibilities, and grow professionally in a dynamic environment.
- Impactful work - The chance to contribute directly to business growth and help shape customer‑focused solutions in a fast‑moving industry.
- Collaborative, high‑performance culture - A supportive team environment that values learning, ownership, and continuous improvement.