Commercial, Partnerships, and Operations Head

Electronic Commerce Payments (EC PAY) Inc.; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Electronic Commerce Payments (EC PAY) Inc. is seeking a seasoned Commercial Leader to drive revenue growth, expand strategic partnerships, and ensure operational excellence across core business units.

You will play a pivotal role in scaling the distribution network and optimizing partner performance to deliver sustainable growth. You will oversee Portfolio Acquisition and Management, Merchant Acquisition and Management, Retail Business, and Sales Operations, providing strategic direction across

Qualifications

• Bachelor's degree in business-related field as a minimum requirement.
• Strong understanding of fintech/payments/financial services preferred.
• Hands-on experience in portfolio management and performance optimization.
• Proven expertise in merchant acquisition, onboarding systems, and lifecycle management.
• Expertise in retail operations management (multi-site/kiosk).
• 10+ years of progressive leadership experience in sales, business development, or related roles.

Responsibilities

• Drive revenue growth, expand strategic partnerships, and ensure operational excellence across key business units.
• Scale the distribution network, optimize partner performance, and deliver sustainable growth.
• Oversee Portfolio Acquisition and Management, Merchant Acquisition and Management, Retail Business, and Sales Operations.
• Provide strategic direction and leadership across commercial, partnerships, and operations functions.
• Build, mentor, and develop high-performing teams with a culture of accountability and continuous improvement.

Skills

Strategic leadership

Portfolio management

Merchant acquisition

Lifecycle management

Retail operations management

Education

Bachelor's degree in Business Administration, Marketing, Management, or a related field

Job description

What You'll Be Doing

• Responsible for driving revenue growth, expanding strategic partnerships, and ensuring operational excellence across key business units

• Plays a critical role in scaling the company's distribution network, optimizing partner performance, and delivering sustainable business growth

• Oversees the Portfolio Acquisition and Management, Merchant Acquisition and Management, Retail Business, and Sales Operations departments

• Provides strategic direction and leadership across commercial, partnerships, and operations functions

• Builds, mentors, and develops high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement

What You'll Need

• Bachelor's degree in Business Administration, Marketing, Management, or a related field

• Strong understanding of the fintech, payments, or financial services industry is highly preferred

• Hands-on experience in portfolio management and performance optimization

• Proven expertise in merchant acquisition, onboarding systems, and lifecycle management

• Expertise in retail operations management (multi-site/kiosk operations)

• 10+ years of progressive experience in sales, business development, commercial management, or a related leadership role