Senior Frontline Customer Support Champion

Qualfon; Cagayan de Oro; On-site; PHP 240,000 - 360,000; Full time

Job summary

Qualfon Philippines, Inc. in Cagayan de Oro is seeking a frontline Customer Service Representative to handle calls, emails, and chats. Resolve issues, document interactions, and adhere to client guidelines while maintaining professionalism.

A high school diploma or vocational training and 6 months to 1 year call center experience are required. Proficiency in MS Office and strong communication are essential.

Qualifications

• High school diploma or vocational training required.
• 6 months to 1 year call center experience preferred.
• Proficiency in MS Office and strong communication are essential.

Responsibilities

• Handle calls, emails, and chats from customers.
• Resolve issues and document interactions accurately.
• Adhere to client guidelines while maintaining professionalism.

Skills

Strong communication

Education

High school diploma or vocational training

Tools

MS Office

Job description

Qualfon Philippines, Inc. in Cagayan de Oro is seeking a frontline Customer Service Representative to handle calls, emails, and chats. Resolve issues, document interactions, and adhere to client guidelines while maintaining professionalism.

A high school diploma or vocational training and 6 months to 1 year call center experience are required. Proficiency in MS Office and strong communication are essential.