Senior Front-Office Solutions Advisor (Hybrid)

Broadridge Connectivity Solutions; Metro Manila; Hybride; PHP 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Broadridge Connectivity Solutions in the Philippines seeks a Senior Business Analyst to act as a trusted advisor for front-office solutions, liaising between clients and internal teams such as Product Management, Account Management, and Client Support.

This client-facing role builds deep partnerships, captures business needs, translates them into technical specifications, and drives adoption and project success across cross-functional teams.

Qualifications

• Bachelor’s degree in Finance, Business, IT, or related field.
• 5-7 years of experience in software implementation, project management, or account management.
• Familiarity with investment management concepts (portfolio management, trading, accounting, reporting).
• Experience with traditional buy-side institutions (hedge funds, asset managers).
• Knowledge of equity, fixed income, and/or derivative markets.

Responsabilités

• Serve as primary technical advisor for strategic clients and maximize value from front-office solutions.
• Gather business requirements from clients and translate into technical documentation.
• Configure and customize workflows, parameters, and platform features to fit client needs.
• Act as main escalation point for complex technical challenges and coordinate resolutions.
• Oversee project timelines, budgets, and deliverables with transparent milestones.
• Deliver training on system functionality and conduct UAT for smooth deployments.
• Monitor client health and satisfaction; share feedback with internal teams for improvements.
• Collaborate with Product Management, Account Management, Client Support, and Engineering to ensure successful delivery.

Connaissances

Client-facing skills

Interpersonal skills

Communication

Project management

Formation

Bachelor’s degree in Finance / IT / related field

Outils

SQL

Excel

Visio

Description du poste

Broadridge Connectivity Solutions in the Philippines seeks a Senior Business Analyst to act as a trusted advisor for front-office solutions, liaising between clients and internal teams such as Product Management, Account Management, and Client Support.

This client-facing role builds deep partnerships, captures business needs, translates them into technical specifications, and drives adoption and project success across cross-functional teams.