Senior Financial Operations Leader – Philippines

JOBS360; Mabalacat; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Attendance Bonus

Weekends Off

Social Clubs

Photography Club

Monthly Events

Referral Incentives

Statutory Benefits

Job summary

Shore360 seeks an experienced Operations Manager to oversee Philippine operations, leading supervisors and teams responsible for bill pay, reconciliations, month-end, and financial statements.

The role focuses on quality, productivity, timeliness, staffing, training, controls, and continuous improvement, managing risk and ensuring accuracy.

You will collaborate with U.S. leadership, drive automation, and report on performance and opportunities.

Qualifications

• 7+ years of accounting, financial operations, shared-services, or related experience.
• 5+ years managing teams, including supervisors or team leaders.
• Working knowledge of reconciliations, month-end accounting, and financial statements.
• Demonstrated experience managing KPIs, productivity, quality, and employee performance.
• Strong English communication skills.
• Strong judgment, organization, follow-through, and problem-solving ability.
• Comfortable with technology, automation, and changing workflows.

Responsibilities

• Lead and develop Philippine supervisors and team leaders.
• Oversee daily workload, staffing, capacity, and service levels.
• Establish and monitor KPIs for productivity, timeliness, quality, errors, rework, and aged work.
• Ensure reconciliations, accounting work, financial statements, and bill-pay support meet established standards.
• Enforce SOPs, controls, approval procedures, and escalation requirements.
• Identify operational problems early and drive them through resolution.
• Improve processes, handoffs, training, and accountability across teams.
• Address employee performance issues and develop high performers.
• Coordinate closely with Plumb's U.S. operations and accounting leadership.
• Lead adoption of Plumb technology, automation, and AI-assisted workflows.
• Provide concise operational reporting, risks, and recommendations to U.S. leadership.

Skills

Accounting & financial operations

Team leadership

English communication

Process improvement

Technology adaptability

Education

Accounting or finance degree

Tools

QuickBooks Online

Job description

Shore360 seeks an experienced Operations Manager to oversee Philippine operations, leading supervisors and teams responsible for bill pay, reconciliations, month-end, and financial statements.

The role focuses on quality, productivity, timeliness, staffing, training, controls, and continuous improvement, managing risk and ensuring accuracy.

You will collaborate with U.S. leadership, drive automation, and report on performance and opportunities.