Senior Facilities Manager

Jones Lang LaSalle Incorporated; Cebu City; On-site; PHP 1,600,000 - 2,400,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior Facilities Manager - Account Lead to serve as the primary strategic partner for a major client account, overseeing all facilities operations and service delivery across a large portfolio at on-site sites in Cebu, Philippines.

You will balance high‑level account management with hands-on execution, building trusted client relationships and driving continuous improvement.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• 7–10 years progressive facilities management experience, with at least 3 years in a leadership or account management capacity
• Proven track record managing large-scale, complex facilities or multi-site portfolios
• Experience managing budgets exceeding $5 million annually

Responsibilities

• Lead facilities management operations for an assigned client account, serving as the primary point of contact and strategic advisor on facility-related matters
• Mentor a team of facilities professionals, fostering a culture where everyone is empowered to thrive and develop their skills
• Develop and oversee annual operating budgets, capital improvement plans, and financial forecasting to ensure cost‑effective service delivery
• Coordinate preventive and corrective maintenance programs across mechanical, electrical, plumbing, HVAC, and building systems
• Build and maintain strong relationships with vendors, contractors, and service providers, negotiating contracts and ensuring quality performance
• Conduct regular site inspections and audits to ensure compliance with safety regulations, building codes, and client standards
• Lead strategic initiatives to improve operational efficiency, sustainability, and occupant experience across the portfolio
• Prepare and present comprehensive reports on facility performance, project status, and key metrics to client stakeholders and JLL leadership
• Respond to urgent facility issues and coordinate emergency response procedures to minimize business disruption

Skills

Leadership

Client management

Budgeting

CMMS

Vendor management

Communication

Education

Bachelor's degree in facilities management or related field

Tools

Excel

FM Software

CMMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Facilities Manager - Account Lead

What this job involves

As a Senior Facilities Manager - Account Lead at JLL, you'll serve as the primary strategic partner for a major client account, overseeing all aspects of facilities operations and service delivery. In this leadership role, you'll manage a dedicated team of facilities professionals while ensuring seamless day-to-day operations across multiple sites or a large, complex portfolio. You'll be responsible for developing and executing comprehensive facility strategies that align with client objectives, managing vendor relationships, optimizing operational budgets, and driving continuous improvement initiatives. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and as an Account Lead, you'll embody this commitment by building trusted client relationships, anticipating needs, and delivering exceptional service that transforms how our clients experience their workplace. This position requires a strategic mindset combined with hands‑on operational expertise, as you'll balance high-level account management with the tactical execution that keeps facilities running smoothly and efficiently.

What your day‑to‑day will look like

• Lead all facilities management operations for an assigned client account, serving as the primary point of contact and strategic advisor on facility-related matters
• Manage and mentor a team of facilities professionals, fostering a culture where everyone is empowered to thrive and develop their skills
• Develop and oversee annual operating budgets, capital improvement plans, and financial forecasting to ensure cost‑effective service delivery
• Coordinate preventive and corrective maintenance programs across mechanical, electrical, plumbing, HVAC, and building systems
• Build and maintain strong relationships with vendors, contractors, and service providers, negotiating contracts and ensuring quality performance
• Conduct regular site inspections and audits to ensure compliance with safety regulations, building codes, and client standards
• Lead strategic initiatives to improve operational efficiency, sustainability, and occupant experience across the portfolio
• Prepare and present comprehensive reports on facility performance, project status, and key metrics to client stakeholders and JLL leadership
• Respond to urgent facility issues and coordinate emergency response procedures to minimize business disruption

Required qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent work experience
• Minimum 7-10 years of progressive facilities management experience, with at least 3 years in a leadership or account management capacity
• Proven track record managing large-scale, complex facilities or multi-site portfolios
• Strong understanding of building systems, maintenance practices, and regulatory compliance requirements
• Demonstrated experience managing budgets exceeding $5 million annually
• Excellent client relationship management and communication skills, with ability to interact effectively with C-suite executives
• Proficiency in CMMS (Computerized Maintenance Management Systems) and facilities management software platforms
• Strong leadership abilities with experience building, coaching, and developing high-performing teams

Preferred qualifications

• Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or PMP (Project Management Professional)
• Experience in corporate office, life sciences, healthcare, or other specialized facility environments
• Knowledge of sustainability practices, LEED principles, and energy management strategies
• Experience implementing workplace experience initiatives and modern workplace strategies
• Familiarity with IFMA, BOMA, or other industry best practices and benchmarking standards
• Advanced degree in related field or MBA

Location

On-site – Cebu, Philippines

Equal opportunity statement

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

About JLL

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.