Senior ERP/CRM Implementation Lead

Infosoft Consulting Corporation; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Infosoft Consulting Corporation in the Philippines seeks a Senior Business Application Consultant to lead ERP/CRM implementations, analyze client processes, and design tailored solutions.

You will mentor junior staff, manage project scope and timelines, oversee data migration, and ensure quality deliverables while maintaining strong client relationships. The role emphasizes knowledge sharing and continuous improvement within a dynamic consulting team.

Responsibilities

• Lead in-depth discovery sessions and analyze the client's existing business processes
• Utilize your deep knowledge of ERP and CRM functionalities to design and configure tailored solutions that align with clients' specific business needs and industry best practices
• Take ownership of implementation projects, defining project scope, timelines, and deliverables.
• Cultivate strong relationships with clients, acting as a trusted advisor and maintaining regular communication to understand their evolving needs and provide ongoing support
• Mentor and guide Consultants and Associates, sharing your expertise and industry insights to support their professional growth and development
• Oversee the quality of project deliverables, ensuring that implemented solutions meet the client's requirements and adhere to quality standards
• Oversee data migration from legacy systems to the software. Collaborate with technical consultants to ensure seamless integration with other applications, such as third-party software or external systems
• Work with technical consultants to design and implement customizations when standard functionality does not fully address the client's needs. Ensure that any customizations adhere to best practices and can be upgraded smoothly in the future
• Conduct end-user training sessions to familiarize clients with the system's features and functionalities. Provide ongoing support to users during the implementation and postimplementation phase

Job description

Infosoft Consulting Corporation in the Philippines seeks a Senior Business Application Consultant to lead ERP/CRM implementations, analyze client processes, and design tailored solutions.

You will mentor junior staff, manage project scope and timelines, oversee data migration, and ensure quality deliverables while maintaining strong client relationships. The role emphasizes knowledge sharing and continuous improvement within a dynamic consulting team.