Senior Enterprise Account Manager - Logistics & Growth

Ninja Va; Pateros; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Ninja Van is seeking an experienced Account Manager to grow and manage enterprise client relationships in the Philippines. You will drive client retention, identify upsell opportunities, and collaborate with Sales and Operations to expand business with key accounts.

The ideal candidate has 7–10 years in account management or business development, strong communication and negotiation skills, and a track record of managing major corporate accounts in logistics or ecommerce.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, or related field.
• 7–10 years of experience in Account Management, Relationship Management, Sales, or Business Development.
• Proven experience managing major or enterprise corporate accounts.
• Strong experience in client retention, upselling, cross-selling, and account growth.
• Experience working with senior-level clients and cross-functional teams.
• Background in logistics, supply chain, e-commerce, retail, or related industries is preferred.
• Strong communication, negotiation, and relationship-building skills.
• Strong analytical and problem-solving skills.
• Experience coaching or mentoring team members is a plus.
• Comfortable working in a fast-paced and highly collaborative environment.

Responsibilities

• Manage and grow relationships with key corporate clients.
• Drive client retention, account growth, and revenue.
• Identify and develop upselling and cross‑selling opportunities.
• Build strong relationships with key client stakeholders and decision‑makers.
• Lead client meetings, business reviews, and account discussions.
• Work with internal teams to resolve client concerns, service issues, and escalations.
• Monitor account performance, service levels, claims, and billing.
• Coordinate with Sales and Operations teams on client onboarding and business opportunities.
• Provide account updates, performance reports, and recommendations to management.
• Coach and support Relationship Executives in managing client accounts.

Skills

Client relationships

Negotiation

Communication

Analytical thinking

Mentoring

Education

Bachelor's degree in Business/Marketing/Sales or related field

Job description

Ninja Van is seeking an experienced Account Manager to grow and manage enterprise client relationships in the Philippines. You will drive client retention, identify upsell opportunities, and collaborate with Sales and Operations to expand business with key accounts.

The ideal candidate has 7–10 years in account management or business development, strong communication and negotiation skills, and a track record of managing major corporate accounts in logistics or ecommerce.