Strategic Enterprise Accounts Lead

Ninja Van; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ninja Van, a tech-enabled logistics leader in Southeast Asia, is hiring an Account Manager in the Philippines. You will manage and grow a portfolio of corporate accounts, drive cross-sell opportunities, and present performance updates to clients.

You’ll coordinate with Operations, Finance, and other teams to resolve issues and ensure service level adherence. Ideal candidates have at least 3 years in account or relationship management, strong communication and negotiation skills, and a track

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Business Management, or a related field.
• At least 3 years of relevant experience in Account Management, Relationship Management, Stakeholder Management, or Client Coordination.
• Experience managing corporate, enterprise, or mid-to-large accounts is preferred.
• Proven ability to manage client relationships and drive cross-sell/upsell opportunities.
• Strong communication, negotiation, analytical, and stakeholder management skills.
• Confident in presenting business performance and addressing client concerns.
• Experience in logistics or e-commerce is preferred.
• Proficient in Microsoft Office and comfortable working with data and reports.
• Strong ownership, customer orientation, and leadership potential.

Responsibilities

• Manage and grow an assigned portfolio of corporate accounts by strengthening client relationships, retaining volume and revenue, and identifying cross-sell and upsell opportunities.
• Monitor account performance, shipment volume, SLAs, KPIs, and revenue, proactively addressing risks and developing action plans to drive account growth.
• Lead client business reviews and serve as a key point of contact, confidently presenting performance updates and addressing business concerns.
• Coordinate with Operations, Finance, and other internal teams to resolve client concerns, claims, disputes, and payment-related issues.
• Support the Relationship Manager through account reporting, onboarding activities, internal alignment, and mentoring of junior Relationship Executives.

Skills

Account management

Relationship management

Cross-sell upsell

Stakeholder management

Client coordination

Communication

Negotiation

Analytical

Leadership potential

Willing to attend meetings

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Excel

Job description

Ninja Van, a tech-enabled logistics leader in Southeast Asia, is hiring an Account Manager in the Philippines. You will manage and grow a portfolio of corporate accounts, drive cross-sell opportunities, and present performance updates to clients.

You’ll coordinate with Operations, Finance, and other teams to resolve issues and ensure service level adherence. Ideal candidates have at least 3 years in account or relationship management, strong communication and negotiation skills, and a track