Strategic Enterprise Account Manager - Logistics

Ninja Van PH; Pateros; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

Ninja Van PH is seeking an experienced Account/Relationship Manager to lead and grow relationships with major corporate clients across Southeast Asia's fastest-growing logistics network.

You will drive client retention, account growth, and revenue, identifying upsell opportunities and coordinating with Sales and Operations for onboarding and issue resolution. Strong leadership and communication are essential to succeed in this fast-paced role.

Qualifications

• 7–10 years of experience in Account Management, Relationship Management, Sales, or Business Development.
• Proven experience managing major or enterprise corporate accounts.
• Strong experience in client retention, upselling, cross-selling, and account growth.
• Experience working with senior-level clients and cross-functional teams.
• Strong communication, negotiation, and relationship-building skills.
• Strong analytical and problem-solving skills.
• Experience coaching or mentoring team members is a plus.
• Comfortable working in a fast-paced and highly collaborative environment.

Responsibilities

• Manage and grow relationships with key corporate clients.
• Drive client retention, account growth, and revenue.
• Identify and develop upselling and cross-selling opportunities.
• Build strong relationships with key client stakeholders and decision-makers.
• Lead client meetings, business reviews, and account discussions.
• Work with internal teams to resolve client concerns, service issues, and escalations.
• Monitor account performance, service levels, claims, and billing.
• Coordinate with Sales and Operations teams on client onboarding and business opportunities.
• Provide account updates, performance reports, and recommendations to management.
• Coach and support Relationship Executives in managing client accounts.

Skills

Account management

Relationship management

Sales skills

Business development

Client retention

Upselling

Cross-selling

Negotiation

Communication

Analytical thinking

Education

Bachelor's degree in Business/Marketing/Sales or related field

Job description

Ninja Van PH is seeking an experienced Account/Relationship Manager to lead and grow relationships with major corporate clients across Southeast Asia's fastest-growing logistics network.

You will drive client retention, account growth, and revenue, identifying upsell opportunities and coordinating with Sales and Operations for onboarding and issue resolution. Strong leadership and communication are essential to succeed in this fast-paced role.