Senior Engineering & After-Sales Manager

Global Quest Consulting Group; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Global Quest Consulting Group in Makati is seeking an experienced Mechanical Engineering Manager to oversee the Engineering Department on-site. The role requires a 5–10 year track record in HVAC, equipment maintenance, and warranty management, with a strong focus on after-sales service and contracts.

You will build client relationships, forecast parts, negotiate service agreements, and lead the engineering team through installation and maintenance projects.

Qualifications

• Graduate of Mechanical Engineering; Licensed Mechanical Engineer preferred.
• At least 5 years of managerial experience in HVAC, general equipment maintenance, and warranty management.
• Knowledgeable in kitchen equipment, laundry equipment, and air-conditioning systems.
• Experience in after-sales service, parts sales, contract negotiation, inventory forecasting, and accounts receivable management.
• Strong customer service, negotiation, and presentation skills.
• Highly proficient in Microsoft Office, especially MS Excel.

Responsibilities

• Oversee the overall operations of the Engineering Department.
• Plan, organize, and coordinate all after-sales service activities.
• Build and maintain strong relationships with customers and suppliers.
• Prepare parts sales forecasts and monitor inventory requirements.
• Negotiate service agreements and contracts.
• Review project costing and pricing to maximize profitability and secure bids.
• Manage the department's credit and collection activities.
• Recruit, lead, and develop the engineering team.
• Coordinate with customers during equipment installation, commissioning, and maintenance.
• Provide updates to management on escalated service concerns and recommend appropriate actions.
• Support strategic planning, forecasting, and operational reporting.
• Perform other duties as assigned.

Education

Bachelor's degree in Mechanical Engineering

Tools

Microsoft Excel

Microsoft Office

Job description

Global Quest Consulting Group in Makati is seeking an experienced Mechanical Engineering Manager to oversee the Engineering Department on-site. The role requires a 5–10 year track record in HVAC, equipment maintenance, and warranty management, with a strong focus on after-sales service and contracts.

You will build client relationships, forecast parts, negotiate service agreements, and lead the engineering team through installation and maintenance projects.