ENGINEERING & SERVICE SENIOR MANAGER

Global Quest Consulting Group; Makati; On-site; PHP 1,800,000 - 3,200,000; Full time

Benefits offered by this job

HMO

Health & Wellness benefit

Job summary

Global Quest Consulting Group in Makati is seeking an on-site, full-time Senior Engineering Manager with 10+ years in HVAC and equipment maintenance. A licensed Mechanical Engineer and Bachelor's degree are required.

The role focuses on leading after-sales, contract negotiation, forecasting, and inventory control while coordinating with installation teams. Ideal candidates have strong customer service, negotiation, and presentation skills, plus proficiency in MS Excel to drive strategic planning

Qualifications

• Engineering graduate with a valid Mechanical Engineer license.
• At least 10 years of managerial experience in HVAC and equipment maintenance.
• Knowledge of kitchen, laundry equipment and air-conditioning systems.
• Proven track record as a manager for 10+ years.
• Experience in after-sales service, parts sales, forecasting and AR management.
• Strong customer service, negotiation and presentation skills.
• Proficient in MS Office, especially Excel.

Responsibilities

• Oversee after-sales activities and ensure timely service delivery.
• Manage targets, contracts, pricing, and cost forecasting.
• Forecast inventory and manage accounts receivable.
• Coordinate with customers, suppliers, and installation/maintenance engineers.
• Close or finalize sales negotiations and contracts.
• Recruit and assign qualified personnel for adequate coverage.

Skills

Managerial experience

HVAC knowledge

Customer service

Negotiation

Leadership

Planning & forecasting

Education

Bachelor's degree in Engineering

Licensed Mechanical Engineer

Tools

MS Excel

Job description

On-site - Makati Full-time >10 Yrs Exp Bachelor

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Qualifications:

• Engineering Graduate, preferably a licensed Mechanical Engineer

• With at least 10 years of managerial experience in HVAC, general equipment maintenance, and warranty management

• Knowledgeable in kitchen, laundry equipment, & air-conditioning

• With at least ten (10) years' experience as a Manager

• With experience in after-sales service, parts sales, managing targets, contract negotiation, inventory forecasting, and accounts receivable management

• With good customer service, negotiation, and presentation skills

• High proficiency in MS Office, especially in MS Excel.

• Organizes, plans, and coordinates all after-sales activities of the department.

• Maintains close liaison with customers and suppliers.

• Prepares a summary of parts sales forecasts for the division.

• Updates management on the progress of escalated service activities and acquires management approval on recommended action.

• Assists in the formulation of short- and long-range planning and in the preparation of forecasts and other required reports.

• Prepares and/or reviews costing and selling prices to maximize contribution and win biddings.

• Manages the credit and collection activities of the department. Ensures that Ars are paid

on time.

• Recruits and assigns enough qualified personnel to adequately cover customer service

• Works hand in hand with customer’s installation and maintenance engineers until every major equipment purchased is installed and commissioned. "

• Provides the necessary personality in closing or finalizing sales negotiations and contracts.

Working Location

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