Senior Developer – ServiceNow

Jobtailor

Philippines

On-site

PHP 600,000 - 1,000,000

Full time

14 days+

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Job summary

Jobtailor is seeking a ServiceNow developer in the Philippines to configure and customize the ServiceNow platform, including workflow creation, automation, and data integration. You will translate business needs into technical specs, design data flows, and build dashboards and reports to support operations.

The role requires 5–9 years in development, ServiceNow certifications plus ITIL foundations if possible, and strong collaboration with business units to deliver releases that meet

Qualifications

College degree in related technology field.
Approximately 5 to 9 years of experience in a development role.
ServiceNow certifications a plus; ITIL foundations certification a plus.

Responsibilities

Performs Configuration/Customization of the ServiceNow system, including creation workflows.
Builds service request fulfilment workflows from customer requirements using workflows, UI actions, client scripts, business rules.
Performs integrations and process automation using Orchestration and Web Services.
Loads, manipulates and maintains data between ServiceNow and other systems as needed.
Works with business liaison to generate dashboards and reports; tests system and integrations.

Skills

ServiceNow Configuration

Workflow Automation

Scripting Tools

Data Manipulation

Business Rules

Client Scripts

Orchestration

Web Services

SOAP Calls

Performance Analytics

Education

College degree in related technology field

Tools

ServiceNow

Dashboards

Data Collectors

Reporting Tools

Job description

Performs Configuration/Customization of the ServiceNow system, including creation workflows
Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
Uses scripting tools and Service Now functionality to automate rote tasks
Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation
Load, manipulate and maintain data between Service-now and other systems as needed
Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
Performs system and integration testing with sample and live data

Requirements

College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
Approximately 5 to 9 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
ServiceNow certifications a plus
ITIL foundations certification a plus

Core Competencies

Demonstrates expertise in ServiceNow configuration and customization, including workflow creation and process automation. Proficient in gathering business requirements, developing technical specifications, and performing system testing to enhance system capabilities.

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