Senior Delivery Lead: Strategic Ops & Team Leadership

Accenture PLC; Taguig; On-site; PHP 1,800,000 - 2,600,000; Full time

Job summary

Accenture PLC is seeking a Delivery Lead Sr Manager for our Taguig, Philippines operation. This role oversees teams performing reviews and adjudication of claims to ensure compliance with medical policies, benefits, and contracts.

It requires extensive leadership over operations, strategy, and client relationships from a senior position. The Delivery Lead Sr Manager will guide cross-functional teams, drive continuous improvement, and ensure delivery excellence while managing resources,

Qualifications

• Minimum 12 years of relevant experience in Service Delivery.
• At least 10 years of supervisory experience.

Responsibilities

• Work with Operations Managers & Leads to make independent decisions with major day-to-day impact.
• Accountable for results of work to Accenture and clients.
• Plan medium-term objectives and develop new procedures within areas of responsibility.
• Lead discussions and provide solutions for complex business problems.
• Implement business-focused solutions within time and cost constraints.
• Manage relationships across internal and external clients.

Skills

Standard SDL Profile

Service Delivery experience

Supervisory experience

Job description

Accenture PLC is seeking a Delivery Lead Sr Manager for our Taguig, Philippines operation. This role oversees teams performing reviews and adjudication of claims to ensure compliance with medical policies, benefits, and contracts.

It requires extensive leadership over operations, strategy, and client relationships from a senior position. The Delivery Lead Sr Manager will guide cross-functional teams, drive continuous improvement, and ensure delivery excellence while managing resources,