Senior Data & Production Specialist

IQVIA Inc; Taguig; On-site; PHP 240,000 - 420,000; Full time

Job summary

IQVIA Inc. is a leading global provider of clinical research services, commercial insights and healthcare intelligence. This role involves coding data into IQVIA's database system, maintaining production logs, performing quality control, and delivering outputs to end-clients on schedule.

The position also acts as a SME for processes and tools, monitors jobs across IMS systems, and escalates issues to LO or support teams as needed, supporting global health data services.

Responsibilities

• Codes data into IQVIA database system.
• Log production related to QMS issues, clarify and help resolve directly with LO, IP (Bangalore) or other involved parties.
• Interact with LO to update details of all production related binding documents.
• Escalate to LO or the relevant support teams any issues found during production.
• Perform Quality Control.
• Create and deliver output files in different formats to end-client or LO according to schedule.
• Deliver Ad-hoc to LO on request.
• Monitor jobs across different IMS systems.
• Prioritization of production schedules.
• Maintain and update KPI and AIS records.
• SME (Subject Matter Expert) for all the processes and tools run through answering queries.

Job description

IQVIA Inc. is a leading global provider of clinical research services, commercial insights and healthcare intelligence. This role involves coding data into IQVIA's database system, maintaining production logs, performing quality control, and delivering outputs to end-clients on schedule.

The position also acts as a SME for processes and tools, monitors jobs across IMS systems, and escalates issues to LO or support teams as needed, supporting global health data services.