Sr. Production Assoc

IQVIA LLC; Taguig; On-site; PHP 500,000 - 700,000; Full time

Job summary

IQVIA LLC in the Philippines seeks a detail-oriented data processes specialist to document and enforce standard procedures across systems, convert supplier data into IQVIA format, and process files to produce period coding.

You will oversee QA testing, perform data checks, analyze reports for quality, support UAT and system changes, and collaborate with other departments to resolve issues and drive process improvements.

Qualifications

• Associates degree, diploma, or equivalent
• Proficiency in Windows applications (Word and Access)
• Proficient with SQL and Excel
• Strong interpersonal, written and verbal communication skills
• Customer-focused with attention to detail, analytical and problem-solving abilities
• Ability to analyze information to resolve routine problems
• Ability to work under time constraints and changing volumes
• Willing to work a flexible schedule and render OT on holidays

Responsibilities

• Ensures processes are documented and followed across systems
• Converts data from suppliers into IQVIA standard format per instructions
• Processes received files to produce relevant coding for the period
• Oversees QA testing and ensures testing prior to deliverable dispatch
• Performs data checks to capture anomalies before client deliverables
• Maintains data quality by analyzing reports generating transactions with issues
• Provides impact analysis of identified data corrections
• Communicates task status with other departments; escalates when needed
• Supports input for new system development, including requirement gathering, UAT and implementation
• Identifies process improvements and performs tasks as directed by Manager

Tools

Word

Access

SQL

Excel

Job description

Roles and Responsibilities

Ensures that the appropriate processes are adequately documented and followed across all systems. Converts data received from the data suppliers into IQVIA standard format as per instructions. Received sales, product, manufacturer, and customer files are processed using the relevant IQVIA applications and procedures to produce the relevant coding for the period. Oversees all quality assurance testing and ensures that all testing is carried out prior to deliverable dispatch. Responsible for timely completion of all QC-related production tasks including the off-cycle reports and other relevant tasks. Conducts various checks to capture any data anomaly prior to the release of client deliverables. Maintains the data quality by analyzing various reports that generate transactions which have potential issues. Performs data checks by analyzing results and trends. Provides impact analysis of identified data corrections. Understands and can effectively communicate routine database processes. Serves as subject resource on relevant production area, answering queries. Reviews problems arising during the process and ensures successful resolution. Communicates actively with other departments/ functions to inform of task status or to resolve problems. Escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures. May provide input for new system development, including requirement gathering, UAT and implementation. Contributes on identifying process improvement opportunities. Perform functions as directed by the Manager.

List of required skills for this role:

• Associates degree, diploma, or equivalent
• Proficiency in Windows application (Word and Access)
• Proficient and knowledgeable in SQL and Excel
• Good interpersonal, written and verbal communication skills
• Strong customer focus, attention to details, analytical and problem-solving skills
• Ability to carry out analysis and information gathering to resolve problems on routine matters
• Ability to work under time constraints and changing work volumes
• Willing work on flexible schedule and can render OT on the holiday.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments.

Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.