Sr Reference File Maintainer Assoc

IQVIA; Taguig; On-site; PHP 240,000 - 420,000; Full time

Job summary

IQVIA Inc. is a leading global provider of clinical research services, commercial insights and healthcare intelligence. This role involves coding data into IQVIA's database system, maintaining production logs, performing quality control, and delivering outputs to end-clients on schedule.

The position also acts as a SME for processes and tools, monitors jobs across IMS systems, and escalates issues to LO or support teams as needed, supporting global health data services.

Responsibilities

• Codes data into IQVIA database system.
• Log production related to QMS issues, clarify and help resolve directly with LO, IP (Bangalore) or other involved parties.
• Interact with LO to update details of all production related binding documents.
• Escalate to LO or the relevant support teams any issues found during production.
• Perform Quality Control.
• Create and deliver output files in different formats to end-client or LO according to schedule.
• Deliver Ad-hoc to LO on request.
• Monitor jobs across different IMS systems.
• Prioritization of production schedules.
• Maintain and update KPI and AIS records.
• SME (Subject Matter Expert) for all the processes and tools run through answering queries.

Job description

• Perform all processing tasks.
• Codes data into IQVIA database system.
• Log production related to QMS issues, clarify and help resolve directly with LO, IP (Bangalore) or other involved parties.
• Interact with LO to update details of all production related binding documents.
• Escalate to LO or the relevant support teams any issues found during production.
• Perform Quality Control.
• Create and deliver output files in different formats to end-client or LO according to schedule.
• Deliver Ad-hoc to LO on request.
• Monitor jobs across different IMS systems.
• Prioritization of production schedules.
• Maintain and update KPI and AIS records.
• SME (Subject Matter Expert) for all the processes and tools run through answering queries.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.