Senior Customer Service Pro | HMO, Bonuses & Equity

Recruitify_HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is looking for a Customer Service Representative in Pasig. The ideal candidate will have a diploma and 3-5 years of experience in customer service. Responsibilities include responding to inquiries, resolving complaints, and collaborating with team members to improve service delivery. Required skills include strong verbal and written communication, proficiency with customer service software, and excellent problem-solving abilities. The role offers full-time work and various employee benefits including an HMO and performance bonuses.

Qualifications

• Diploma in a relevant field.
• 3-5 years of experience in customer service.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer inquiries and provide accurate information about products.
• Resolve customer complaints efficiently.
• Document customer interactions for future reference.
• Collaborate with team members to enhance service processes.
• Assist in the development of training materials.

Skills

Strong verbal communication skills

Strong written communication skills

Proficient in using customer service software

Excellent problem-solving abilities

Positive attitude

Ability to work under pressure

Education

Diploma in a relevant field

Job description

A recruitment agency is looking for a Customer Service Representative in Pasig. The ideal candidate will have a diploma and 3-5 years of experience in customer service. Responsibilities include responding to inquiries, resolving complaints, and collaborating with team members to improve service delivery. Required skills include strong verbal and written communication, proficiency with customer service software, and excellent problem-solving abilities. The role offers full-time work and various employee benefits including an HMO and performance bonuses.