Senior Crew Coordinator

V.Group; Manila; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

V.Group is seeking a detail-orientedCrew Mobilisation Administrator to support seafarer onboarding and documentation. The role involves onsite visa processing, thorough verification of joining documents, and ensuring all required certifications and medical appointments are completed.

You will maintain ShipSure Crewing records, coordinate training enrollments, and assist the Crew Coordinator with regional coordination. A hybrid work arrangement is noted for some tasks and records handling.

Qualifications

• Bachelor’s degree in any field.
• Proficiency in word processing and spreadsheets.
• Excellent interpersonal skills and ability to interact at all levels.
• Keen attention to detail.
• Relevant experience in a similar role preferably in Subsea/Marine/Offshore Construction Industry.

Responsibilities

• Ensure timely processing of joining crew visas and related formalities onsite.
• Ensure that all pre-joining documents submitted by seafarers are physically received onsite, thoroughly reviewed, and verified for authenticity.
• Prepare approved seafarers for deployment by ensuring completion of all required certifications, courses, tests, and medical appointments.
• Maintain contact with personnel while on leave and during mobilization – hybrid.
• Coordinate with the Training Department to ensure all required training enrollments for approved seafarers are completed accurately and on time.
• Maintain accurate and up to date records in ShipSure Crewing and upload documents if required – hybrid.
• Process flag state document applications and maintain control procedures – hybrid.
• Provide administrative support to other Crew Cell members and assist the Crew Coordinator with regional coordination.
• Perform other tasks as assigned by the Crew Mobilisation Manager to support efficient operations and act as backup during absence.

Skills

Computer skills

Interpersonal skills

Attention to detail

Education

Bachelor’s/College Degree

Job description

• Ensures timely processing of visa and other formalities relating to the joining crew. – onsite due to verification
• Ensures that all pre-joining documents submitted by seafarers are physically received onsite, thoroughly reviewed, and verified for authenticity in accordance with applicable company and regulatory requirements.
• Responsible for preparing approved seafarers for deployment by ensuring completion of all required certifications, courses, tests, and medical appointments. This includes verifying hard copy documents after final validation by the Crew Coordinator, and securely maintaining these records in accordance with company documentation standards and audit requirements in ShipSure
• Maintains contact with personnel while on leave and during mobilization. - hybrid
• Coordinates with the Training Department to ensure all required training enrollments for approved seafarers are completed accurately and on time
• Maintaining accurate and up to date records in ShipSure Crewing and uploading documents if required. - hybrid
• Responsible for processing flag state document applications and maintaining control procedures. - hybrid
• Provides administrative support to other members of the Crew Cell, including assisting the Crew Coordinator who has counterparts or coordination requirements with other regions (e.g., V.Ships Greece).
• Performs other tasks as assigned by the Crew Mobilisation Manager (CMM) to support the efficient operations of the Office. Acts as a backup for the CMM during their absence, ensuring continuity of mobilisation activities.

• A Vocational Diploma / Short Course Certificate, (removed highlighted we don’t accept vocation course) Bachelor’s/College Degree from any field
• Good computer operating skills including word processing and spreadsheet experience.
• Excellent interpersonal skills with the ability to engage and interact with people at all levels.
• Keen attention to details.

• Relevant experience in a similar role preferably in Subsea/Marine/Offshore Construction Industry.