Senior Claims Executive - Insurance Broking

Private Advertiser; Santo Niño 1st; On-site; PHP 1,648,000 - 2,471,000; Full time

Job summary

Senior Executive role based in Singapore focusing on end-to-end claims handling within an established insurance brokerage. You will manage claim submissions, respond to queries, and coordinate with clients and internal teams to ensure timely resolution.

Training is provided for candidates new to claims. The position emphasizes teamwork, deadlines, and accuracy in registration and correspondence with clients and insurers.

Qualifications

• Able to draft simple claims related emails and letters to respective parties.
• Able to manage and handle clients’ expectations pertaining claim matters.
• Full understanding of claims procedures and processes for all classes of insurance policies.
• To obtain BCP, PGI, ComGI, and HI.

Responsibilities

• Teamwork – working as a team and assisting claim colleagues during their absence.
• Respond to clients’ queries as soon as possible.
• Keep track of deadlines which had been undertaken by you.
• Maintain full and accurate claim registration for the claims handled by you.
• Follow up on your outstanding issues/ emails promptly.
• Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor.
• Flag up issues/ problems before complaints.
• Assist in claim related administration works including managing claims inbox.
• Meet with clients on-site or at their premises when required.

Skills

Email drafting

Client expectation management

Insurance claims procedures

BCP/PGI/ComGI/HI knowledge

Job description

Senior Executive role based in Singapore focusing on end-to-end claims handling within an established insurance brokerage. You will manage claim submissions, respond to queries, and coordinate with clients and internal teams to ensure timely resolution.

Training is provided for candidates new to claims. The position emphasizes teamwork, deadlines, and accuracy in registration and correspondence with clients and insurers.