Medical Claims Associate: Fast, Precise & Customer‑Focused

PERSOL; Santo Niño 1st; On-site; PHP 1,849,000 - 2,215,000; Full time

Job summary

PERSOL in Singapore is seeking a Claims Assessment professional to deliver accurate, timely evaluation of medical claims and review reserves for pending cases. You will engage with medical institutions and policyholders, conduct quality checks, handle escalated inquiries, and ensure compliance with internal policies and regulatory requirements.

The ideal candidate has at least 1 year in insurance claims, a Diploma or Degree in Business, Healthcare or Nursing, strong analytical skills, and a

Qualifications

• Min. 1 year of experience in insurance claims handling, customer servicing, nursing or related fields.
• Strong analytical skills and attention to detail.
• Excellent communication and proactive problem-solving abilities.

Responsibilities

• Assess medical claims with accurate and timely evaluation.
• Engage with medical institutions and policyholders to clarify requirements.
• Perform quality checks on processed claims for accuracy and compliance.
• Maintain strong relationships with customers and distribution channels.
• Handle escalated claims inquiries with clarity and professionalism.
• Ensure compliance with internal policies and regulatory requirements.

Skills

Analytical skills

Attention to detail

Customer-focused

Communication skills

Problem-solving

Education

Diploma or Degree in Business / Healthcare / Nursing or relevant discipline

Job description

PERSOL in Singapore is seeking a Claims Assessment professional to deliver accurate, timely evaluation of medical claims and review reserves for pending cases. You will engage with medical institutions and policyholders, conduct quality checks, handle escalated inquiries, and ensure compliance with internal policies and regulatory requirements.

The ideal candidate has at least 1 year in insurance claims, a Diploma or Degree in Business, Healthcare or Nursing, strong analytical skills, and a