About the role
This role involves developing clear functional specifications based on comprehensive understanding of business requirements, building broad technical knowledge to support a variety of projects and initiatives, and developing competent technical working knowledge of processes, capabilities and applications of the business unit.
Key responsibilities
- Develop clear functional requirements specifications based on business requirements
- Identify gaps in business requirements and follow up with end-users
- Develop deeper understanding of business processes, business organization, and expected business outcomes
- Conduct fit-gap analysis on products and develop reasonable working alternatives
- Create and maintain requirements traceability matrix
- Discuss functional requirements specifications from both business and developer perspectives
- Ensure good understanding of the business unit's operations and strategic direction
- Provide timely and proactive escalation of risks and issues
- Build trust and collaborative relationships with business leads and their delegates
- Take full accountability for the quality of functional specifications
About you
- Bachelor's degree in Information Technology or related field
- 10 or more years of combined professional IT experience in any discipline
- 5 or more years of experience driving business requirements for Enterprise-scale or business-wide implementation projects
- Experienced in collaborating and interacting with business and IT leaders
- Experienced in handling vendor and third-party engagements
- Knowledge of retail banking (preferably), or broadly in Banking and Financial Services
- Minimum foundational knowledge of relevant technology domains such as cloud computing, SaaS models, object-oriented programming languages, IT security, infrastructure and networks
- Knowledgeable and adaptable in service delivery methodologies
- Competent working knowledge of banking and financial services