Senior Business Analyst (Hybrid)

Phoenix One Knowledge Solutions, Inc.; Pasig; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

Phoenix One Knowledge Solutions, Inc. is seeking a skilled Business Analyst to deeply understand business requirements and lead requirements gathering across multiple stakeholders.

You will support clearance processes, monitor budgets, and maintain dashboards for demand management, contributing to policy development and process improvements. The role requires strong analytical, documentation, and communication skills, with experience in enterprise platforms and cloud productivity tools, in a

Qualifications

• Bachelor's degree required.
• Minimum five years of relevant experience in business analysis or requirements management.
• Hands-on experience with enterprise technology platforms and cloud tools.
• Strong written and verbal communication, technical documentation skills.

Responsibilities

• Evaluate and analyze business demands by understanding requirements, objectives, and processes.
• Lead requirements gathering and communicate them to stakeholders including EA, Security, and technical leads.
• Support the clearance process for specialized tools and solutions.
• Monitor demand-related budget utilization for financial oversight and planning.
• Maintain the Demand Dashboard with up-to-date tracking requests.
• Participate in RFIs for new and emerging business demands.
• Prepare materials and minutes for business engagement and demand-related meetings.

Skills

Business Analysis

Requirements Management

Enterprise Technology Platforms

Cloud-based Productivity Tools

Stakeholder Engagement

Education

Bachelor's Degree

Job description

Responsibilities:

• Evaluate and analyze business demands by developing a deep understanding of business requirements, objectives, and underlying processes.

• Lead requirements gathering and analysis activities, and effectively communicate requirements to relevant stakeholders, including Demand, Enterprise Architecture (EA), Security, RAIF, and other technical leads.

• Facilitate the Clearance process, particularly for specialized tools and solutions.

• Monitor and track demand-related budget utilization to support effective financial oversight and planning.

• Maintain the Demand Dashboard and ensure and up-to-date tracking requests.

• Facilitate or participate in Request for Information (RFI) processes related to new and emerging business demands.

• Provide logistical and documentation support, including preparation of presentation materials, meeting packs, and minutes, for business engagement and demand-related meetings.

• Assist in the development, review, and continuous improvement of demand management policies, guidelines, templates, and procedural documents.

• Document new processes and procedures, identify gaps and inefficiencies, and propose process improvements to enhance the overall effectiveness of demand management operations.

Required Skills:

• Business Analysis

• Requirements Management

• Enterprise Technology Platforms

• Cloud-based Productivity Tools

• Stakeholder Engagement

Requirements:

• Bachelor's Degree

• At least five (5) years of relevant professional experience in business analysis, requirements management, or a related field

• Demonstrated knowledge and hands-on experience with enterprise technology platforms and cloud-based productivity and work management tools

• Strong analytical, business writing, and technical documentation skills

• Ability to translate complex requirements into clear and structured outputs

• Excellent verbal communication and stakeholder engagement skills

• Proven ability to work effectively in a multicultural and multinational environment

• Ability to engage confidently with senior staff and stakeholders across diverse functional areas